linux-image-4.15.0-44-generic on Thinkpad T480s with docking station - unresponsive black screen

Bug #1813946 reported by Jonas Dahlbaek
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Upon upgrading linux-image-generic and linux-header-generic from version 4.15.0.43.45 to version 4.15.0.44.46, my Lenovo Thinkpad T480s no longer works when plugged into its docking station. Symptoms seem similar to those described in https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1811860, but downgrading firmware has no effect.

What I expected to happen: When plugging my laptop into the docking station, the touchpad, keyboard and mouse are responsive, and internal and external displays work.

What happened: When plugging my laptop into the docking station, the touchpad, keyboard and mouse where unresponsive. External display was black and internal display was frozen. Unplugging the laptop did not have any effect. Hard reboot by holding the power button was required.

After booting into 4.15.0-43-generic and removing linux-image-4.15.0-44-generic and linux-headers-4.15.0-44-generic, the problem disappears.

Should anyone else wish to follow the same steps until the problem is resolved, make sure you do not try to remove the kernel that you are currently on. That is, do not run the command

sudo apt-get remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic

unless you booted into an older kernel.

Addition info
-------------

$ lsb_release -rd
Description: Ubuntu 18.04.1 LTS
Release: 18.04

$ apt-cache policy linux-image-generic:
linux-image-generic:
  Installed: (none)
  Candidate: 4.15.0.44.46
  Version table:
     4.15.0.44.46 500
        500 https://mirror.one.com/ubuntu bionic-security/main amd64 Packages
        500 https://mirror.one.com/ubuntu bionic-updates/main amd64 Packages
     4.15.0.20.23 500
        500 https://mirror.one.com/ubuntu bionic/main amd64 Packages

log entry from /var/log/apt/history.log showing installation of packages that caused the problem:

Start-Date: 2019-01-30 09:54:45
Commandline: aptdaemon role='role-commit-packages' sender=':1.113'
Install: linux-image-4.15.0-44-generic:amd64 (4.15.0-44.47, automatic), linux-headers-4.15.0-44:amd64 (4.15.0-44.47, automatic), linux-headers-4.15.0-44-generic:amd64 (4.15.0-44.47, automatic), linux-modules-extra-4.15.0-44-generic:amd64 (4.15.0-44.47, automatic), linux-modules-4.15.0-44-generic:amd64 (4.15.0-44.47, automatic)
Upgrade: irqbalance:amd64 (1.3.0-0.1, 1.3.0-0.1ubuntu0.18.04.1), linux-headers-generic:amd64 (4.15.0.43.45, 4.15.0.44.46), linux-libc-dev:amd64 (4.15.0-43.46, 4.15.0-44.47), linux-image-generic:amd64 (4.15.0.43.45, 4.15.0.44.46), libasound2-data:amd64 (1.1.3-5ubuntu0.1, 1.1.3-5ubuntu0.2), linux-signed-generic:amd64 (4.15.0.43.45, 4.15.0.44.46), libasound2:amd64 (1.1.3-5ubuntu0.1, 1.1.3-5ubuntu0.2), linux-generic:amd64 (4.15.0.43.45, 4.15.0.44.46)
End-Date: 2019-01-30 09:55:18

log entry from /var/log/apt/history.log showing removal of packages that fixed the problem:

Start-Date: 2019-01-30 14:54:33
Commandline: apt-get remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic
Requested-By: dahlbaek (1000)
Remove: linux-image-4.15.0-44-generic:amd64 (4.15.0-44.47)
End-Date: 2019-01-30 14:54:36

description: updated
Revision history for this message
Seth Forshee (sforshee) wrote :

Since it works in 4.15.0-43 but not in 4.15.0-44, this appears to be a kernel regression and not a firmware problem. Reassigning to the linux package.

affects: linux-firmware (Ubuntu) → linux (Ubuntu)
Revision history for this message
Jonas Dahlbaek (dahlbaek) wrote :

Thank you. Perhaps I should also note that everything worked as expected if plugged directly into the laptop, without using the docking station.

Revision history for this message
Seth Forshee (sforshee) wrote :

Looks like this is the same as bug 1813663.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Rojin Kianian (mcrojin) wrote :

I had the same issue on Lenovo Thinkpad X1 Carbon (6th generation), also resolved by downgrading to the old kernel version.

The monitors work with the docking station until the lock screen causes the computer to suspend. After that it's locked with black screens and unresponsive until I do a hard reboot using the power button.

Revision history for this message
Lars Skjærlund (larsskj) wrote :

This bug affects me as well: Lenovo X1 Carbon 6th generation.

Revision history for this message
Jon Ball (jonathon-ball) wrote :

This bug is affecting several of my coworkers!!

Revision history for this message
Jonas Dahlbaek (dahlbaek) wrote :

I can verify that updating to 4.15.0.45.47 fixed this problem for me.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.