display problem

Bug #1813160 reported by sharmistha roy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

display is going black for fraction of second.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-127.153-generic 4.4.128
Uname: Linux 4.4.0-127-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jan 24 18:47:01 2019
DistUpgraded: Fresh install
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 oem-audio-hda-daily, 0.201710250904~ubuntu16.04.1, 4.4.0-127-generic, x86_64: installed
 oem-audio-hda-daily, 0.201710250904~ubuntu16.04.1, 4.4.0-94-generic, x86_64: installed
 oem-wifi-intel-iwlwifi-lp1757035-4.4-dkms, 1.2, 4.4.0-127-generic, x86_64: installed
 oem-wifi-intel-iwlwifi-lp1757035-4.4-dkms, 1.2, 4.4.0-94-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0841]
InstallationDate: Installed on 2018-08-26 (151 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. Vostro 3478
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-127-generic.efi.signed root=UUID=a241a9ad-c097-481d-b704-f28b73bb8feb ro acpi_rev_override quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.1
dmi.board.name: 08R7RH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd05/22/2018:svnDellInc.:pnVostro3478:pvr:rvnDellInc.:rn08R7RH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: Vostro 3478
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Jan 24 16:25:51 2019
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1805
 vendor BOE
xserver.version: 2:1.18.4-0ubuntu0.7

Revision history for this message
sharmistha roy (heysharmistha) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

1. It appears you don't yet have the latest version of 'xserver-xorg-video-intel' that was released in 2016. If you have installed any PPAs then please remove them using 'ppa-purge' and then fully update the system:

  sudo apt update
  sudo apt full-upgrade

2. Please also explain in more detail when the problem happens.

3. Your hardware is much newer than the Ubuntu release you are trying to use so please also try live booting a newer version and tell us if that avoids the problem:

http://releases.ubuntu.com/18.04/

affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Expired
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