Installing / Removal behaves differently depending on how GNOME Software is launched

Bug #1812841 reported by Alan Pope 🍺🐧🐱 🦄
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Invalid
Undecided
Unassigned
Bionic
Invalid
Undecided
Unassigned

Bug Description

Summary.

Launching GS manually from the launcher, and navigating to an app and clicking install works fine.
Launching GS via clicking a link in the snapcraft webstore causes GS to require a snap login.

Scenario.

Trying to install software using the green "Install" button via the snapcraft web store.

Steps to reproduce

1) Open Firefox on Ubuntu 18.04
2) Visit https://snapcraft.io/wps-office-all-lang-no-internet
3) Click the green "Install" button
4) Click "View in Desktop Store"
5) Click "Software" in the popup box to launch GNOME Software

Observe an error in GS "Unable to install 'WPS Office - All langiages - No internet': authentication was required

6) Click "Install" in GNOME Software

Observe an "Authenticate" dialog appears.

Expected behaviour.

At step 5 no error should occur.
At step 6 no popup should appear, app should install.

Further.

7) Do not login, close GNOME Software
8) Open GNOME Software from the launcher
9) Search for WPS, click it in the results
10) Click "Install"

Observe that the software installs fine.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.28.1-0ubuntu4.18.04.8
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 22 10:52:35 2019
InstallationDate: Installed on 2018-10-07 (106 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.28.1-0ubuntu4.18.04.8
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
tags: added: rls-bb-incoming
Will Cooke (willcooke)
Changed in gnome-software (Ubuntu):
assignee: nobody → Ken VanDine (ken-vandine)
tags: removed: rls-bb-incoming
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

I have since rebooted, and now I can't reproduce this anymore :(

Revision history for this message
Ken VanDine (ken-vandine) wrote :

Can't reproduce here and the reporter can no longer reproduce after a reboot.

Changed in gnome-software (Ubuntu):
status: New → Invalid
Changed in gnome-software (Ubuntu Bionic):
status: New → Invalid
Changed in gnome-software (Ubuntu):
assignee: Ken VanDine (ken-vandine) → nobody
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