Xorg freeze (fail to get in the desktop during boot with black screen blocking)

[Benjamin Li]

I have this issue since quite a long time ago. But none of the system upgrades had my problem solved! And I can only use Ubuntu under the recovery mode, which is so inconvenient!

So, my problem is just as the title stated. I can't get in the system unless I use recovery mode!

And I have tried the latest kernel or the normal kernel before I install Ubuntu 18.04, which I think is my device's hardware incompatibility with the desktop, the Gnome desktop.

And I guess it's because there's lack of certain drive for my device, which is so uncommon, a 2-in-1 model.

Please help, I use Ubuntu so much that I don't just switch it! And Ubuntu is so useful when I am learning Computer science stuff!

Thanks in advance!

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 4.20.0-042000-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 19 13:59:30 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation HD Graphics 5300 [8086:161e] (rev 08) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. HD Graphics 5300 [1043:15fd]
InstallationDate: Installed on 2018-04-04 (290 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
MachineType: ASUSTeK COMPUTER INC. T300FA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.20.0-042000-generic root=UUID=63fcbd04-ec8b-462c-ba66-4f45c229353c ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300FA.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT300FA.214:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnT300FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: T
dmi.product.name: T300FA
dmi.product.sku: ASUS-TabletSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Sat Jan 19 21:49:40 2019
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 open /dev/dri/card0: No such file or directory
 Screen 0 deleted because of no matching config section.
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.6-1ubuntu4.2

[Daniel van Vugt (vanvugt)]

Please:

1. Boot normally and reproduce the freeze again.

2. Reboot again into recovery mode and then run:

   journalctl -b-1 > prev_boot.txt

and send us the resulting file 'prev_boot.txt'.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]