Gnome software error posting a review for snap app

[corrado venturini]

Received msg:
Sorry, something went wrong:
Got unknown content type text/html from reviews.ubuntu.com
posting a review for snap app. this does not happen for 'normal' apps

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: gnome-software 3.30.2-0ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 3 09:06:57 2019
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2018-10-22 (73 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.30.2-0ubuntu8
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

[corrado venturini (corradoventu)]

Same problem also with x11 session

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Sebastien Bacher (seb128)]

Thank you for your bug report. Could you describe the steps you take to trigger that issue? How do you write the review/on what page? The review widgets are not supposed to be displayed for snaps (and they are not showing here on bionic or cosmic)

[corrado venturini (corradoventu)]

Try to write a review for GNOME characters
corrado@corrado-p3-cosmic:~$ inxi -Fx
System:
  Host: corrado-p3-cosmic Kernel: 4.18.0-15-generic x86_64 bits: 64
  compiler: gcc v: 8.2.0 Desktop: Gnome 3.30.1
  Distro: Ubuntu 18.10 (Cosmic Cuttlefish)
Machine:
  Type: Desktop Mobo: ASRock model: H110M-G/M.2 serial: <root required>
  UEFI: American Megatrends v: P1.10 date: 05/11/2017
CPU:
  Topology: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP
  arch: Kaby Lake rev: 9 L2 cache: 3072 KiB
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31296
  Speed: 800 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800
  3: 800 4: 800
Graphics:
  Device-1: Intel HD Graphics 630 driver: i915 v: kernel bus ID: 00:02.0
  Display: x11 server: X.Org 1.20.1 driver: i915 resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
  v: 4.5 Mesa 18.2.2 direct render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3
  Device-2: Logitech QuickCam Pro 9000 type: USB
  driver: snd-usb-audio,uvcvideo bus ID: 1-2:2
  Sound Server: ALSA v: k4.18.0-15-generic
Network:
  Device-1: Intel Ethernet I219-V driver: e1000e v: 3.2.6-k port: N/A
  bus ID: 00:1f.6
  IF: enp0s31f6 state: up speed: 100 Mbps duplex: full
  mac: 70:85:c2:44:7b:86
Drives:
  Local Storage: total: 931.51 GiB used: 56.44 GiB (6.1%)
  ID-1: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB
Partition:
  ID-1: / size: 31.25 GiB used: 14.31 GiB (45.8%) fs: ext4 dev: /dev/sda3
  ID-2: swap-1 size: 8.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2
Sensors:
  System Temperatures: cpu: 40.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 225 Uptime: 13m Memory: 7.50 GiB used: 1.17 GiB (15.6%)
  Init: systemd runlevel: 5 Compilers: gcc: 8.2.0 Shell: bash v: 4.4.19
  inxi: 3.0.24
corrado@corrado-p3-cosmic:~$

[corrado venturini (corradoventu)]

try again to write a review for GIMP, problem occurred again. I attach journalctl hoping it will help.

[Sebastien Bacher (seb128)]

Do you always get that "write a review" button for snaps? It's weird, that control is supposed to be hidden there :/

[Andrea Azzarone (azzar1)]

It looks like that since https://gitlab.gnome.org/GNOME/gnome-software/commit/e54b31cc85ddef6f9579cb85bbdf53dbb9d9091d snaps are no longer marked AS_APP_QUIRK_NOT_REVIEWABLE. This because ODRS supports Snap Reviews. Unfortunately, ODRS plugin is disabled for you (and maybe for all cosmic users?) while ubuntu-reviews plugin is still installed/enabled hence the issue. @robert-ancell what's the proper way to fix this? Maybe we should enable ODRS in cosmic and disable ubuntu-reviews?

[corrado venturini (corradoventu)]

I have the same problem also with Ubuntu 19.04 with all kernels up to Kernel: 5.0.0-050000rc6-generic

[Sebastien Bacher (seb128)]

@corrado, on 19.04 gnome-software use the ODRS review server and reviewing snaps should work, when you say "same provblem" you mean that you also get the text/html error there?

[corrado venturini (corradoventu)]

Sorry not same problem, I can write a review and i have NO errors

[Robert Ancell (robert-ancell)]

@azzar1 correct the upstream change made the snaps reviewable, however the ubuntu-reviews plugin suppresses the ODRS plugin so reviews fail to be posted. We should have patched the NOT_REVIEWABLE quick back in.

I agree it's easier to move forwards and SRU the ODRS change back to Cosmic (bug 1815708). It's been long enough in Disco now to have some confidence this works well.

[corrado venturini (corradoventu)]

Old problem about Ubuntu 18.10. Changed status to invalid.