Some black colors are shown in orange

Bug #1810165 reported by Josy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

During booting the usually black screen background is shown orange instead of black, the text is not readable and when the Laptop is running some pictures show black colour sections in orange colour.

lsb_release -rd
Description: Ubuntu 18.10
Release: 18.10

apt-cache policy xorg
xorg:
  Installed: 1:7.7+19ubuntu8
  Candidate: 1:7.7+19ubuntu8
  Version table:
 *** 1:7.7+19ubuntu8 500
        500 http://de.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: xorg 1:7.7+19ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
NonfreeKernelModules: wl
.tmp.unity_support_test.0:

ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 31 17:33:11 2018
DistUpgraded: 2018-10-30 13:42:44,629 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: cosmic
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 4.18.0-10-generic, x86_64: installed
 bcmwl, 6.30.223.271+bdcom, 4.18.0-13-generic, x86_64: installed
 virtualbox, 5.2.18, 4.18.0-10-generic, x86_64: installed
 virtualbox, 5.2.18, 4.18.0-13-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS780M [Mobility Radeon HD 3200] [1002:9612] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company RS780M [Mobility Radeon HD 3200] [103c:30e4]
InstallationDate: Installed on 2016-12-24 (736 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: Hewlett-Packard HP Compaq 6735s
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=27521009-c2c8-4fb5-97ee-c05ae44cfcd0 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to cosmic on 2018-10-30 (62 days ago)
dmi.bios.date: 10/02/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68GPP Ver. F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30E4
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 94.1C
dmi.chassis.asset.tag: CNU842079D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68GPPVer.F.06:bd10/02/2008:svnHewlett-Packard:pnHPCompaq6735s:pvrF.06:rvnHewlett-Packard:rn30E4:rvrKBCVersion94.1C:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP Compaq 6735s
dmi.product.sku: NA777ES#ABD
dmi.product.version: F.06
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+18.10.20180930-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

Revision history for this message
Josy (josy1) wrote :
Revision history for this message
Josy (josy1) wrote :

Better picture attached.

Revision history for this message
Josy (josy1) wrote :

Actually this bug is new and I did not notice it in previous ubuntu versions.

Revision history for this message
Josy (josy1) wrote :

Note. When I do a screenshot and view the screenshot on another computer, the orange areas do no longer appear, they are shown in black as the should.

Revision history for this message
Josy (josy1) wrote :

This is the way the Linux debug output looks like. See attachment.

Revision history for this message
Josy (josy1) wrote :

But what is strange is that even the laptops start window or the screen shown when removing the boot hard disk from the laptop and starting the laptop without boot hard disk shows an orange background. Thus this might be a very strange hardware failure of the laptops graphics card.

Revision history for this message
Josy (josy1) wrote :

This issue does not seem to be a software defect, but a hardware defect of my laptop. Thus I will close this error.

Changed in xorg (Ubuntu):
status: New → Invalid
tags: added: radeon
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