Video fails to play in FF 2.0.0.11 on Gutsy

[Martin Olsson]

The following video on CNN's website plays just fine on Firefox 2.0.0.11 on w2k but it fails to start on Firefox 2.0.0.11 on Gutsy.
http://edition.cnn.com/2007/US/12/19/btsc.tuchman.roadsideprayer/#cnnSTCVideo

(I can see the Flash video player on Gutsy but the video doesn't start at all, just a black screen and no audio, movie progress slider doesn't move at all etc)

[Martin Olsson (mnemo)]

I got Flash player 9.0 on both machines but it's r115 on w2k and r48 on gutsy.

[Martin Olsson (mnemo)]

Hmm, actually the movie works on gutsy as well, it's just that it takes 5 to 7 minutes before it starts to play (which is odd since both my machines are on the exact same network with same internet gateway). I had the movie open on another TAB while writing this report and suddenly it started to play.

If I try to open this URL again now, it still doesn't play directly. Still black screen and no audio. In the bottom status bar it says "Read i.cnn.net" so maybe the Linux version waits for that server synchronously before starting playback (and for some reason this sync wait doesn't happen on Windows?)

[Martin Olsson (mnemo)]

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.11) Gecko/20071204 Ubuntu/7.10 (gutsy) Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.11) Gecko/20071204 Ubuntu/7.10 (gutsy) Firefox/2.0.0.11

1. Surf to this URL:
http://edition.cnn.com/2007/US/12/19/btsc.tuchman.roadsideprayer/#cnnSTCVideo
2. On Ubuntu Gutsy Gibben with Firefox 2.0.0.11 and Flash 9.0 r48 I get a 5-7 minute delay before the video playback starts.
3. On w2k with Firefox 2.0.0.11 and Flash 9.0 r115 there is no such delay, playback starts more or less right away.

note 1: both machines are on the same internet gateway
note 2: even after I played this video once on Linux, opening this URL a second time still exhibits this weird delay before playback

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

[Martin Olsson (mnemo)]

Same bug on mozilla bug tracker is located at:
https://bugzilla.mozilla.org/show_bug.cgi?id=411035

[Alexander Sack (asac)]

Hi,

please resubmit your bug report using the firefox Help -> Report a Problem menu entry. This will gather additonal valuable information we need to look into this.

Thanks,
 - Alexander

[Martin Olsson (mnemo)]

I tried this again with Jaunty now and this time I got an actual error message saying that it can't show the video because I'm behind a firewall. I have a vague memory that it just played automatically in Windows, but I no longer got a Windows box around so I can't test it.

[John Vivirito (gnomefreak)]

This was do to your firewall what firewall are you using?

[Martin Olsson (mnemo)]

I'm behind a NAT ADSDL router which is connected to a D-Link hub which has got a wireless antenna to my laptop. I guess it's a pretty common setup. However, I borrowed a Vista laptop and I get the same error there actually. Youtube etc work just fine so I think the remaining issue is a CNN specific issue.

When I originally filed this bug it was a Flash problem (just black, no UI at all), nowadays the flash starts, I see the play/stop button etc but the flash applet has a label with this error message about the firewall. So, it's another bug.

John, if it works on your machine you should probably just close this bug.

[Martin Olsson (mnemo)]

Tried again with FF 3.0.7 and Flash 10 under Jaunty pre-release. Now the Flash starts properly.

The video still doesn't play (it shows an error about my firewall) but I don't think that has anything to do with FF or Flash.