package linux-image-4.4.0-139-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1806245 reported by Lothar Luetjen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After installing Ubuntu Mate 16.04 LTS on this computer I started the Software Updater. After a whole while of processing I got the message "linux-image-4.4.0-139-generic failed to install".
In addition There is a message "BrokenCount > 0" when clicking on the STOP-Icon (red circle with white bar).

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-139-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic i686
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: i386
Date: Sun Dec 2 12:56:02 2018
DuplicateSignature:
 package:linux-image-4.4.0-139-generic:(not installed)
 Preparing to unpack .../linux-image-4.4.0-139-generic_4.4.0-139.165_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-139-generic_4.4.0-139.165_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2018-12-02 (0 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=eafc9c9a-8d2f-4897-a26b-3bf36b5149f4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.5
 apt 1.2.29
SourcePackage: linux
Title: package linux-image-4.4.0-139-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2003
dmi.bios.vendor: ACER
dmi.bios.version: 3A09
dmi.board.name: TravelMate 660
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A09:bd06/30/2003:svnAcer:pnTravelMate660:pvrRev1:rvnAcer:rnTravelMate660:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 660
dmi.product.version: Rev 1
dmi.sys.vendor: Acer

Revision history for this message
Lothar Luetjen (llothar) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Brad Figg (brad-figg)
tags: added: cscc
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