USB E-MU 0202/0404 reset and disconnect

[Sergey]

Used ubuntu 18.04. Sound card permanently disabled and freezes. Different laptops were used, the problem has not changed. Used different cable.
[ 23.456082] usb 4-1: new full-speed USB device number 2 using uhci_hcd
[ 23.620103] usb 4-1: not running at top speed; connect to a high speed hub
[ 23.655112] usb 4-1: New USB device found, idVendor=041e, idProduct=3f02
[ 23.655117] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 23.655122] usb 4-1: Product: E-MU 0202 | USB
[ 23.655126] usb 4-1: Manufacturer: E-MU Systems, Inc.
[ 23.655130] usb 4-1: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
[ 24.029429] usb 1-3: USB disconnect, device number 4
[ 62.156059] usb 1-3: new high-speed USB device number 5 using ehci-pci
[ 62.314540] usb 1-3: New USB device found, idVendor=041e, idProduct=3f02
[ 62.314544] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 62.314547] usb 1-3: Product: E-MU 0202 | USB
[ 62.314550] usb 1-3: Manufacturer: E-MU Systems, Inc.
[ 62.314552] usb 1-3: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
[ 62.516964] usb 4-1: USB disconnect, device number 2
[ 147.904012] ehci-pci 0000:00:1a.7: port 3 reset error -110
[ 149.068094] usb 4-1: new full-speed USB device number 3 using uhci_hcd
[ 149.226189] usb 4-1: not running at top speed; connect to a high speed hub
[ 149.260214] usb 4-1: New USB device found, idVendor=041e, idProduct=3f02
[ 149.260219] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 149.260224] usb 4-1: Product: E-MU 0202 | USB
[ 149.260228] usb 4-1: Manufacturer: E-MU Systems, Inc.
[ 149.260232] usb 4-1: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
[ 149.636378] usb 1-3: USB disconnect, device number 5
[ 314.216062] usb 1-3: new high-speed USB device number 6 using ehci-pci
[ 314.374729] usb 1-3: New USB device found, idVendor=041e, idProduct=3f02
[ 314.374735] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 314.374739] usb 1-3: Product: E-MU 0202 | USB
[ 314.374743] usb 1-3: Manufacturer: E-MU Systems, Inc.
[ 314.374747] usb 1-3: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
[ 314.576366] usb 4-1: USB disconnect, device number 3
[ 314.580951] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.581159] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.581362] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.581839] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.582271] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.584189] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.584439] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.584626] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.585109] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.585880] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.598231] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.598331] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.598422] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.598731] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.598970] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.599867] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.599960] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.600112] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.600322] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.600540] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.601171] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.601261] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.601353] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.601545] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.601756] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.602345] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.602436] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.602528] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.602716] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.602927] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.603494] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.603584] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.603676] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.603864] usb 4-1: 1:1: usb_set_interface failed (-19)
[ 314.604211] usb 1-3: 4:0: cannot get min/max values for control 2 (id 4)
[ 314.605094] usb 1-3: USB disconnect, device number 6
[ 314.884054] usb 1-3: new high-speed USB device number 7 using ehci-pci
[ 315.042584] usb 1-3: New USB device found, idVendor=041e, idProduct=3f02
[ 315.042588] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 315.042590] usb 1-3: Product: E-MU 0202 | USB
[ 315.042592] usb 1-3: Manufacturer: E-MU Systems, Inc.
[ 315.042594] usb 1-3: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
[ 371.939402] usb 1-3: 2:1: usb_set_interface failed (-110)
[ 377.059369] usb 1-3: 2:1: usb_set_interface failed (-110)
[ 382.179353] usb 1-3: 2:1: usb_set_interface failed (-110)
[ 387.299313] usb 1-3: 2:1: usb_set_interface failed (-110)
---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-22-generic.
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD1984 Analog [AD1984 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: khseal 842 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe820000 irq 29'
   Mixer name : 'Analog Devices AD1984'
   Components : 'HDA:11d41984,17aa20dd,00100400'
   Controls : 31
   Simple ctrls : 15
CurrentDesktop: LXDE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-03 (174 days ago)
InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: LENOVO 7764CTO
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=007ec269-d31d-4b0f-a2fa-091d7fb03f38 ro quiet splash vt.handoff=1 init=/lib/systemd/systemd-bootchart
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-22-generic N/A
 linux-backports-modules-4.15.0-22-generic N/A
 linux-firmware 1.173.2
Tags: bionic
Uname: Linux 4.15.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/22/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 7SET39WW (1.25 )
dmi.board.name: 7764CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7SET39WW(1.25):bd03/22/2011:svnLENOVO:pn7764CTO:pvrThinkPadX61Tablet:rvnLENOVO:rn7764CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad X61 Tablet
dmi.product.name: 7764CTO
dmi.product.version: ThinkPad X61 Tablet
dmi.sys.vendor: LENOVO

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1805011

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Sergey (khseal)]

apport information

[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

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[Sergey (khseal)]

apport information

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.20 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20-rc4

[Sergey (khseal)]

I recently bought this old sound card. I can not say when it stopped working normally. In Ubuntu 12.04, it works stably. I will try to check in ubuntu 16.04
Updated the kernel, it became even worse. Linux is half frozen. Logs could not be saved.

[Sergey (khseal)]

There log
Nov 26 22:00:46 X230 kernel: [ 95.099773] usb 1-1.2: new high-speed USB device number 7 using ehci-pci
Nov 26 22:00:47 X230 kernel: [ 95.211494] usb 1-1.2: New USB device found, idVendor=041e, idProduct=3f02, bcdDevice= 1.00
Nov 26 22:00:47 X230 kernel: [ 95.211496] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 26 22:00:47 X230 kernel: [ 95.211497] usb 1-1.2: Product: E-MU 0202 | USB
Nov 26 22:00:47 X230 kernel: [ 95.211498] usb 1-1.2: Manufacturer: E-MU Systems, Inc.
Nov 26 22:00:47 X230 kernel: [ 95.211499] usb 1-1.2: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
Nov 26 22:01:02 X230 kernel: [ 110.403825] usb 1-1.2: reset high-speed USB device number 7 using ehci-pci
Nov 26 22:01:20 X230 kernel: [ 128.584696] usb 1-1.2: cannot submit urb 0, error -2: endpoint not enabled
Nov 26 22:01:29 X230 kernel: [ 137.732266] usb 1-1.2: USB disconnect, device number 7
Nov 26 22:01:34 X230 kernel: [ 142.343904] usb 3-1: new high-speed USB device number 2 using xhci_hcd
Nov 26 22:01:34 X230 kernel: [ 142.494670] usb 3-1: New USB device found, idVendor=041e, idProduct=3f02, bcdDevice= 1.00
Nov 26 22:01:34 X230 kernel: [ 142.494675] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 26 22:01:34 X230 kernel: [ 142.494679] usb 3-1: Product: E-MU 0202 | USB
Nov 26 22:01:34 X230 kernel: [ 142.494682] usb 3-1: Manufacturer: E-MU Systems, Inc.
Nov 26 22:01:34 X230 kernel: [ 142.494684] usb 3-1: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
Nov 26 22:01:56 X230 kernel: [ 164.372308] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
Nov 26 22:02:18 X230 kernel: [ 186.300396] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
Nov 26 22:02:23 X230 kernel: [ 191.676141] usb 3-1: device descriptor read/64, error -110
Nov 26 22:02:33 X230 kernel: [ 201.808728] usb 3-1: cannot submit urb 0, error -19: no device
Nov 26 22:02:33 X230 kernel: [ 201.809015] xhci_hcd 0000:00:14.0: ERROR: unexpected command completion code 0x13.
Nov 26 22:02:33 X230 kernel: [ 201.809173] usb 3-1: USB disconnect, device number 2
Nov 26 22:02:33 X230 kernel: [ 201.810005] xhci_hcd 0000:00:14.0: Slot 1 endpoint 1 not removed from BW list!
Nov 26 22:02:33 X230 kernel: [ 201.810009] xhci_hcd 0000:00:14.0: Slot 1 endpoint 2 not removed from BW list!
Nov 26 22:02:37 X230 kernel: [ 205.608100] usb 3-1: new high-speed USB device number 3 using xhci_hcd
Nov 26 22:02:37 X230 kernel: [ 205.758942] usb 3-1: New USB device found, idVendor=041e, idProduct=3f02, bcdDevice= 1.00
Nov 26 22:02:37 X230 kernel: [ 205.758950] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 26 22:02:37 X230 kernel: [ 205.758955] usb 3-1: Product: E-MU 0202 | USB
Nov 26 22:02:37 X230 kernel: [ 205.758960] usb 3-1: Manufacturer: E-MU Systems, Inc.
Nov 26 22:02:37 X230 kernel: [ 205.758964] usb 3-1: SerialNumber: E-MU-03-3F02-07DA0C14-0E730-8740T2A
Nov 26 22:03:54 X230 kernel: [ 282.549975] watchdog: BUG: soft lockup - CPU#2 stuck for 23s! [kworker/2:0:26]
Nov 26 22:03:54 X230 kernel: [ 282.549978] Modules linked in: acpi_call(OE) ccm cmac bnep uvcvideo videobuf2_vmalloc btusb videobuf2_memops b...

[Sergey (khseal)]

Install latest kernek version v4.20-rc4. Nothing changed.

[Kai-Heng Feng (kaihengfeng)]

Please try if older kernel works, e.g. v3.13, v4.4.

[Sergey (khseal)]

Install the kernel 4.4 nothing has changed.
I failed to install kernel 3 versions.
3.20 version work no problem in Ubuntu 12.04.
I tested the sound card in Linux Mint 18. kernel 4.4v. All okay and work only 44.1 khz.
I think something is broken in the version of Ubuntu 18.04.
Need to do tests at Ubuntu 16.04

[Sergey (khseal)]

I'm tested sound card Lubuntu 16.04 live usb. Kernel 4.15.0.39. All okey.
The problem is not in kernel. Ubuntu 18.04 broken.

[Sergey (khseal)]

I surrender, magic Linux won. I'm tested sound card Lubuntu 18.04 live usb. All okey.
Install Lubuntu 18.04 no work. On two laptops does not work.