reset full-speed USB device number 11 using xhci_hcd
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
After upgrading to 18.10 (from 18.04LTS) I keep receiving random resets on the bluetooth keyboard, connected through a bluetooth usb dongle. I get them with a frequency of one disconnect every 30-60min. Before the upgrade this was not happening.
The only way to restore the connection is to remove and re-insert the dongle. I've tried various models from different manufacturers from BT v2 up to v4 and all of them behave the same.
I've tried to also to increase the default autosuspend from 2 to 30
echo "30" > /sys/module/
and the frequency of the resets dropped but not disappear. I've tried with 0 to disable the autosuspend and it was more stable, however it drained the battery of the keyboard very quickly.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: XFCE
DistroRelease: Ubuntu 18.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-11-02 (382 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
IwConfig:
enp0s25 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. Precision Tower 5810
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.175
RfKill:
5: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: cosmic
Uname: Linux 4.18.0-11-generic x86_64
UpgradeStatus: Upgraded to cosmic on 2018-10-25 (25 days ago)
UserGroups: adm cdrom dialout dip docker kvm lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/08/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A19
dmi.board.name: 0K240Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Precision Tower 5810
dmi.product.sku: 0617
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1803982
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.