[radeon] Can't login to Ubuntu and unity desktop,screen loops up

Bug #1803831 reported by punyabrat kumar
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Invalid
Undecided
Unassigned
gnome-shell (Ubuntu)
Invalid
Undecided
Unassigned
mutter (Ubuntu)
Invalid
Undecided
Unassigned
xorg-server (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Hello,another problem has occurred...

Can't login in to Ubuntu and Unity desktop with gdm3 except Ubuntu Wayland desktop environment..

Whenever I am trying to login in to Ubuntu and Unity desktop, the login screen accepts password but it suddenly loops up..

I have reinstall Ubuntu and unity desktop and reconfigured the gdm3,but no joy
Lightdm is not working also..

Please help me, thanks
My version is Ubuntu 18.04.1LTS

---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2016-11-07 (791 days ago)
InstallationMedia:

Package: mutter
PackageArchitecture: amd64
Tags: bionic third-party-packages
Uname: Linux 4.18.0-041800rc6-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-11-08 (61 days ago)
UserGroups: adm audio cdrom dialout dip fax floppy lpadmin mythtv nopasswdlogin plugdev pulse pulse-access sambashare scanner sudo tape video
_MarkForUpload: True
mtime.conffile..etc.gdm3.custom.conf: 2019-01-05T20:33:54.035476
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2016-11-07 (791 days ago)
InstallationMedia:

Package: mutter
PackageArchitecture: amd64
Tags: bionic third-party-packages
Uname: Linux 4.18.0-041800rc6-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-11-08 (61 days ago)
UserGroups: adm audio cdrom dialout dip fax floppy lpadmin mythtv nopasswdlogin plugdev pulse pulse-access sambashare scanner sudo tape video
_MarkForUpload: True
mtime.conffile..etc.gdm3.custom.conf: 2019-01-05T20:33:54.035476

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1803831/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → gdm3 (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 1803831

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: bionic
Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
Revision history for this message
punyabrat kumar (punyabrat) wrote : Dependencies.txt

apport information

tags: added: apport-collected third-party-packages
description: updated
Revision history for this message
punyabrat kumar (punyabrat) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
punyabrat kumar (punyabrat) wrote : ProcEnviron.txt

apport information

Revision history for this message
punyabrat kumar (punyabrat) wrote : modified.conffile..etc.gdm3.custom.conf.txt

apport information

description: updated
Revision history for this message
punyabrat kumar (punyabrat) wrote : Dependencies.txt

apport information

Revision history for this message
punyabrat kumar (punyabrat) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
punyabrat kumar (punyabrat) wrote : ProcEnviron.txt

apport information

Revision history for this message
punyabrat kumar (punyabrat) wrote : modified.conffile..etc.gdm3.custom.conf.txt

apport information

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: Can't login to Ubuntu and unity desktop,screen loops up

It sounds like everything that uses Xorg is broken.

Are you saying that "Ubuntu on Wayland" still works?

Changed in gdm3 (Ubuntu):
status: Incomplete → New
Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Changed in mutter (Ubuntu):
status: Incomplete → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please also attach your /var/log/Xorg*.log files

Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

And do you find any crash files in /var/crash? If so then please run:

  ubuntu-bug /var/crash/YOURFILE.crash

and tell us the resulting bug ID(s).

Revision history for this message
punyabrat kumar (punyabrat) wrote :

sudo nano /usr/share/X11/xorg.conf.d/20-radeon_bl0.conf

I have Deleted this file,and its solved

thanks

summary: - Can't login to Ubuntu and unity desktop,screen loops up
+ [radeon] Can't login to Ubuntu and unity desktop,screen loops up
tags: added: radeon
Changed in gdm3 (Ubuntu):
status: Incomplete → Invalid
Changed in gnome-shell (Ubuntu):
status: Incomplete → Invalid
Changed in mutter (Ubuntu):
status: Incomplete → Invalid
Changed in xorg-server (Ubuntu):
status: Incomplete → Invalid
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