Linux Kernel USB 3 drivers problem

Bug #1803817 reported by Philippe
This bug report is a duplicate of:  Bug #1803816: Linux Kernel USB 3 drivers problem. Edit Remove
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Hi,

I have a problem with USB 3 drivers in Linux Mint 19, this problem goes back many months ... I pointed this out to Ubuntu maintainers (mint 19 depends on Ubuntu for that) without succes.

I explain to you:

I have a Asus X99E-WS motherboard (lasted bios) with USB 3.0 ports and one Asus 3.1 2 Port PCI-E Card type A.

https://www.asus.com/Motherboards/X99E_WS/specifications/

https://www.asus.com/us/Motherboard-Accessories/USB_31_TYPEA_CARD/specifications/

When I connect the USB 3.1 card on my pc, under Linux only, the connection of this USB sticks is difficult. The first USB stick 3 plugged in is generally recognized but when it was removed from the system, the following keys conected is not recognized impossible to see or mount !!

More bizare yet the USB keys 2 work perfectly !! ?? If I connect directly to USB stick 3 to the Asus 3.1 2 PCI-E Card Type A, USB keys 3 are always recognized.

It looks like there is a conflict between the two ...

If I remove this USB 3.1 PCI-E card from my computer everything is working normally. But as soon as I plug my Kington FCR-HS4 photo card reader, the same problems start over again.

https://www.kingston.com/FR/flash/readers/FCR-HS4

The people of Ubuntu have never been able to solve this problem for more than 3 years. I do not know who to ask to fix this problem.

Hi have tested Debian 9.6 by Linux Mint LMDE 3 all run perfectly with their kernel 4.9

Help me please, thank you by advance and best regards.

Philippe (phil995511)
description: updated
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1803817

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Otso Pohto (ozzyx) wrote :

bug 1803871 confirmed

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.