Ubuntu 18.04 (4.15.0-38-generic) 'suspend' seizing up and requiring a forced shutdown

[Suleyman Dogan]

Today after a fresh install of the latest 18.04 LTS on my dell precision m4800; my laptop fails when i try to suspend. Either i choose to suspend via fn+f1, or closing the lid, or using the comman line; first i have a black screen and then the system seizes up. (not on sleep state) esc, power button, ctrl+alt+f1,f2 etc. nothing works. I have to force power off by holding the power button.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-38-generic 4.15.0-38.41
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: suleyman 1201 F.... pulseaudio
 /dev/snd/controlC0: suleyman 1201 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 12 05:09:25 2018
HibernationDevice: RESUME=UUID=d4445414-6a4b-43fe-8d99-ec6cf57b951a
InstallationDate: Installed on 2018-11-12 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. Precision M4800
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=bd1aa1f5-5a41-4d1c-a57b-83ef5e861879 ro acpi_osi=Linux mem_sleep_default=deep
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-38-generic N/A
 linux-backports-modules-4.15.0-38-generic N/A
 linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A23
dmi.board.name: 0V5GVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA23:bd02/01/2018:svnDellInc.:pnPrecisionM4800:pvr00:rvnDellInc.:rn0V5GVY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: suleyman 1201 F.... pulseaudio
 /dev/snd/controlC0: suleyman 1201 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=d4445414-6a4b-43fe-8d99-ec6cf57b951a
InstallationDate: Installed on 2018-11-12 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. Precision M4800
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=bd1aa1f5-5a41-4d1c-a57b-83ef5e861879 ro acpi_osi=Linux mem_sleep_default=deep
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-38-generic N/A
 linux-backports-modules-4.15.0-38-generic N/A
 linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/01/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A23
dmi.board.name: 0V5GVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA23:bd02/01/2018:svnDellInc.:pnPrecisionM4800:pvr00:rvnDellInc.:rn0V5GVY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

[Suleyman Dogan (sulocuk)]

version info

[Suleyman Dogan (sulocuk)]

By the way, I tried installing pm-utils, upgrading kernel to 4.15.0-39 (downgraded back after not working). My default sleep state is [deep].

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.