Cannot install graphic drivers

Bug #1802700 reported by Abed Nego
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
xorg-server (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

i just instal linux 18.04 but the graphic drivers not installed, so my maximum resolution is 360p. I use Lenovo G50-80 with graphic AMR radeon M330

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 11 12:01:41 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 amdgpu, 18.20-673703, 4.15.0-29-generic, x86_64: installed
 amdgpu, 18.20-673703, 4.15.0-38-generic, x86_64: installed
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo HD Graphics 5500 [17aa:390c]
   Subsystem: Lenovo Radeon R5 M330 [17aa:390c]
InstallationDate: Installed on 2018-11-11 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: LENOVO INVALID
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=2c4eae76-fae9-48ac-98de-2dfbd276535b ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/23/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN93WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: VIUU4
dmi.board.vendor: LENOVO
dmi.board.version: NANANANA NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: INVALID
dmi.modalias: dmi:bvnLENOVO:bvrB0CN93WW:bd07/23/2015:svnLENOVO:pnINVALID:pvrINVALID:rvnLENOVO:rnVIUU4:rvrNANANANANODPK:cvnLENOVO:ct10:cvrINVALID:
dmi.product.family: IDEAPAD
dmi.product.name: INVALID
dmi.product.version: INVALID
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Abed Nego (abednegolubis) wrote :
Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.1

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears you do have graphics drivers installed.

Can you please describe in more detail (maybe with a photo) what problem you see?

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Abed Nego (abednegolubis) wrote :

Yes, i have these graphics card :
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo HD Graphics 5500 [17aa:390c]
   Subsystem: Lenovo Radeon R5 M330 [17aa:390c]
But they are not installed in my ubuntu. I just install Ubuntu, where before i use windows. When windows, i just install the drivers of graphics card, but in linux ubuntu, i dont know how to install that. So that my graphics resolution is bad. I see my friend's ubuntu updates and he has installed driver graphics card, but i dont have that. like the pict i attcahed.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

It seems you manually installed AMDGPU-Pro. Your system should go back to normal if you remove it.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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