Ubuntu 18.10 boots into black screen

Bug #1801522 reported by Brian McMahon
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Expired
Undecided
Unassigned
mutter (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I just upgraded from Ubuntu 18.04 to Ubuntu 18.10 on a Windows 10 dual boot machine. The machine has a Nvidia GeForce GTX 1080 GPU. I have tried to diagnose and fix the problem using prior posted solutions, such as video card issues with nomodeset(https://askubuntu.com/questions/162075/my-computer-boots-to-a-black-screen-what-options-do-i-have-to-fix-it and https://askubuntu.com/questions/1087559/cant-boot-ubuntu-properly-after-dual-boot-installation-with-windows-10) but this did not work, and the boot script no longer contains "quiet splash" anyways. Also in the boot script I set acpi = off but then I get another error, perhaps for another thread (PKCS#7 signature not signed with a trusted key), and the boot instead crashes on this error.

In recovery mode (4.18.0-10-generic) I tried running fsck but could not unmount the partition. I am using 97% of my bootloader partition so I ran recovery mode's clean but that also did not fix the issue.

I am not sure what else I should try - I anxiously await and appreciate any further guidance you may have.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1801522/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → bash (Ubuntu)
affects: bash (Ubuntu) → gdm3 (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please:

1. Run 'apport-collect 1801522' to send us more information about the machine.

2. Reproduce the problem, reboot and then in recovery mode run this command:

   journalctl -b-1 > prev_boot.txt

   and send us the file 'prev_boot.txt'.

Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
tags: added: black-screen cosmic nvidia
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

Changed in mutter (Ubuntu):
status: Incomplete → Expired
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