Blank screen doesn't recover

Bug #1799965 reported by Niels Roetert
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
New
Undecided
Unassigned

Bug Description

When I leave my machine for 10 minutes (default is 5) the screen blanks.
Unfortunately it doesn't come back after that, not by hitting a key or moving the mouse.
I end up stopping the machine and turning it back on again.

May be related with my Vega 64 card/drivers?

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: xorg 1:7.7+19ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 25 16:21:52 2018
DistUpgraded: Fresh install
DistroCodename: cosmic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] [1002:687f] (rev c1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Vega 10 XT [Radeon RX Vega 64] [1043:04c4]
InstallationDate: Installed on 2018-10-24 (1 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic root=UUID=2b5f903c-f044-4872-8865-685b48bb83de ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4023
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B350-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4023:bd08/20/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB350-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

Revision history for this message
Niels Roetert (nroetert) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1799964, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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