Freeze to stop responding
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Ubuntu does not start right away 18.04. Having passed the Grub menu, the system starts up and then a black screen. Reboot, so maybe several times. Hard drives: Smart OK.
How to boot I enter the password. Run Chrome. looking through YouTube. Hangs tightly. The mouse does not move. I hear the last sound from the video, on repeat.
Before that, I started the Java game. It occupies almost all the operational memory. It needs at least 4Gb, I have 6Gb. In one moment freeze and not responding Ubuntu 18.04.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-
ProcVersionSign
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 24 23:26:29 2018
DisplayManager: lightdm
GsettingsChanges:
b'org.gnome.shell' b'favorite-apps' redacted by apport
b'org.
InstallationDate: Installed on 2018-10-16 (8 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
Changed in gnome-shell (Ubuntu): | |
status: | Incomplete → New |
Please:
1. Reproduce the freeze, and then reboot.
2. Next time you can reboot successfully run this command to collect the log from the previous frozen boot:
journalctl -b-1 > previous_boot.txt
and then send us the file previous_boot.txt.