ff extracting tar.gz error and stops.

[Johnny]

I have FF 57 and am asked to upgrade.

downloaded tar.gz and archive manager reads the files and begins to extract.

then it stops with an error message.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.9
ProcVersionSignature: Ubuntu 3.13.0-137.186-generic 3.13.11-ckt39
Uname: Linux 3.13.0-137-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.27
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Mon Oct 22 08:45:33 2018
InstallationDate: Installed on 2017-05-21 (518 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

[Paul White (paulw2u)]

Johnny,

What is asking you to upgrade? What did the error message say?

From what you report it sounds like you have downloaded Firefox from the Mozilla site after being prompted to upgrade by a dialog box. If that is the case why are you not using the version provided by Ubuntu in the official repositories which is regularly updated and includes any patches that the Ubuntu developers wish to include to make Firefox work with Ubuntu better?

Please clarify from which source you are obtaining Firefox and its updates.

[Johnny (pappy007)]

You are correct. I downloaded via dialog box and used Archive Manager.

No error message, just stopped.

/*If that is the case why are you not using the version provided by
Ubuntu in the official repositories which is regularly updated and
includes any patches that the Ubuntu developers wish to include to make
Firefox work with Ubuntu better? */*I did not know any better. Did a Google search and used the terminal to
upgrade FF. I now have FF 63. In addition I have installed Ubuntu 14.14
which cures the suspend problem. Thank you for your reply Paul.*/**/

/**/
On 11/10/18 4:39 AM, Paul White wrote:
> Johnny,
>
> What is asking you to upgrade? What did the error message say?
>
> >From what you report it sounds like you have downloaded Firefox from the
> Mozilla site after being prompted to upgrade by a dialog box. If that is
> the case why are you not using the version provided by Ubuntu in the
> official repositories which is regularly updated and includes any
> patches that the Ubuntu developers wish to include to make Firefox work
> with Ubuntu better?
>
> Please clarify from which source you are obtaining Firefox and its
> updates.
>
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>

[Paul White (paulw2u)]

Ok Johnny, thanks for your reply.

As you probably now know most applications that you can be installed from the Ubuntu repositories. There should be no meed to download from an application's own website. Always use a package manager such as 'Ubuntu Software', 'Software Center', Synaptic, or apt/apt-get in a terminal for such installations.

Good to know that you're now using the latest Firefox version. I'm closing this bug report as being "Invalid" as it was filed using a package that did not originate from the Ubuntu repositories.