Folders on Desktop are not openned

Bug #1798957 reported by Spam Riko
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Double clicking on any folder located on the Desktop or even right click and then Open, does nothing.

System and package info:
Description: Ubuntu 18.04.1 LTS
Release: 18.04

nautilus:
  Installed: 1:3.26.4-0~ubuntu18.04.1
  Candidate: 1:3.26.4-0~ubuntu18.04.1
  Version table:
 *** 1:3.26.4-0~ubuntu18.04.1 500
        500 http://il.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:3.26.3-0ubuntu4 500
        500 http://il.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

What you expected to happen:
nautilus executes and displays the folder being "double-clicked".

What happened instead:
Nothing happens.
I did some diagnostics, terminating 'nautilus-desktop' and ran it again using terminal, it logs out the following message:
'** (nautilus-desktop:17722): WARNING **: 14:50:00.201: Unable to create File Manager freedesktop proxy: Error calling StartServiceByName for org.freedesktop.FileManager1: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.freedesktop.FileManager1: No such file or directory
'

In addition, running 'nautilus' prior to running 'nautilus-desktop', then running 'nautilus-desktop', fixes the problem, and now I can open folders from desktop.
Terminating 'nautilus' only, I can still open folders from desktop, but only for few seconds where 'nautilus' completely terminates.

Additional info: $ ll /etc/dbus-1/system.d

total 168
drwxr-xr-x 2 root root 4096 Oct 12 13:43 ./
drwxr-xr-x 4 root root 4096 Jul 25 06:04 ../
-rw-r--r-- 1 root root 1144 Feb 2 2018 avahi-dbus.conf
-rw-r--r-- 1 root root 1456 Jun 22 12:27 bluetooth.conf
-rw-r--r-- 1 root root 752 Mar 7 2018 com.hp.hplip.conf
-rw-r--r-- 1 root root 1007 Apr 3 2018 com.redhat.NewPrinterNotification.conf
-rw-r--r-- 1 root root 1016 Apr 3 2018 com.redhat.PrinterDriversInstaller.conf
-rw-r--r-- 1 root root 733 Nov 4 2013 com.ubuntu.LanguageSelector.conf
-rw-r--r-- 1 root root 759 Feb 18 2014 com.ubuntu.ScreenResolution.Mechanism.conf
-rw-r--r-- 1 root root 662 May 2 16:58 com.ubuntu.SoftwareProperties.conf
-rw-r--r-- 1 root root 726 Nov 4 2015 com.ubuntu.SystemService.conf
-rw-r--r-- 1 root root 766 Apr 29 2015 com.ubuntu.USBCreator.conf
-rw-r--r-- 1 root root 929 Oct 11 2017 com.ubuntu.WhoopsiePreferences.conf
-rw-r--r-- 1 root root 652 Feb 16 2018 dnsmasq.conf
-rw-r--r-- 1 root root 3883 Jun 13 15:04 gdm.conf
-rw-r--r-- 1 root root 1016 Dec 2 2017 kerneloops.conf
-rw-r--r-- 1 root root 2073 Feb 1 2018 net.hadess.SensorProxy.conf
-rw-r--r-- 1 root root 465 Mar 26 2018 nm-dispatcher.conf
-rw-r--r-- 1 root root 562 Apr 8 2018 nm-pptp-service.conf
-rw-r--r-- 1 root root 434 Feb 11 2009 org.debian.apt.conf
-rw-r--r-- 1 root root 917 Dec 18 2017 org.freedesktop.Accounts.conf
-rw-r--r-- 1 root root 899 Apr 10 2018 org.freedesktop.bolt.conf
-rw-r--r-- 1 root root 1569 Jul 23 2017 org.freedesktop.ColorManager.conf
-rw-r--r-- 1 root root 1043 Mar 12 2018 org.freedesktop.fwupd.conf
-rw-r--r-- 1 root root 711 Jul 20 2017 org.freedesktop.GeoClue2.Agent.conf
-rw-r--r-- 1 root root 1231 Jul 20 2017 org.freedesktop.GeoClue2.conf
-rw-r--r-- 1 root root 9662 Apr 24 14:06 org.freedesktop.ModemManager1.conf
-rw-r--r-- 1 root root 10309 Mar 26 2018 org.freedesktop.NetworkManager.conf
-rw-r--r-- 1 root root 1331 Apr 24 17:13 org.freedesktop.PackageKit.conf
-rw-r--r-- 1 root root 632 Jul 13 14:42 org.freedesktop.PolicyKit1.conf
-rw-r--r-- 1 root root 1075 Feb 16 2018 org.freedesktop.RealtimeKit1.conf
-rw-r--r-- 1 root root 1118 Apr 20 2018 org.freedesktop.thermald.conf
-rw-r--r-- 1 root root 525 Jul 12 19:01 org.freedesktop.UDisks2.conf
-rw-r--r-- 1 root root 1555 Jan 30 2018 org.freedesktop.UPower.conf
-rw-r--r-- 1 root root 765 Apr 18 2018 org.mate.SettingsDaemon.DateTimeMechanism.conf
-rw-r--r-- 1 root root 545 Jun 6 17:23 org.opensuse.CupsPkHelper.Mechanism.conf
-rw-r--r-- 1 root root 1084 May 21 17:41 pulseaudio-system.conf
-rw-r--r-- 1 root root 1513 Feb 5 2018 wpa_supplicant.conf

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: nautilus 1:3.26.4-0~ubuntu18.04.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 20 14:54:36 2018
InstallationDate: Installed on 2018-09-20 (29 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 LANGUAGE=en_IL:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IL
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:

Revision history for this message
Spam Riko (spameriko) wrote :
Revision history for this message
Spam Riko (spameriko) wrote :

I've found remains of mate, removed it:
$ sudo apt remove -y ubuntu-mate-desktop mate-* ubuntu-mate-* \
       plymouth-theme-ubuntu-mate-* lightdm
$ sudo apt autoremove -y
$ sudo apt install --reinstall -y gdm3
$ sudo reboot

Now everything works just fine. Please, close this bug.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Ovid (perseon) wrote :

I confirm #2 is the solution

Changed in nautilus (Ubuntu):
status: Confirmed → Invalid
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