package clamav 0.100.2+dfsg-1ubuntu0.16.04.1 failed to install/upgrade: проблемы зависимостей — оставляем не настроенным

[Dmitry G. Shalonin]

Installation method is 'apt-get install clamav'

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: clamav 0.100.2+dfsg-1ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-lowlatency 4.15.18
Uname: Linux 4.15.0-36-lowlatency x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
Date: Thu Oct 18 06:56:26 2018
ErrorMessage: проблемы зависимостей — оставляем не настроенным
InstallationDate: Installed on 2018-10-03 (14 days ago)
InstallationMedia: Ubuntu-Studio 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-lowlatency root=UUID=9596bbf1-921d-4207-8f31-20bb0105ed58 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.27
SourcePackage: clamav
Title: package clamav 0.100.2+dfsg-1ubuntu0.16.04.1 failed to install/upgrade: проблемы зависимостей — оставляем не настроенным
UpgradeStatus: No upgrade log present (probably fresh install)
modified.conffile..etc.apparmor.d.usr.sbin.clamd: [deleted]
modified.conffile..etc.init.d.clamav-daemon: [deleted]
modified.conffile..etc.logcheck.ignore.d.paranoid.clamav-daemon: [deleted]
modified.conffile..etc.logcheck.ignore.d.server.clamav-daemon: [deleted]

[Christian Ehrhardt  (paelzer)]

Hi Dmitry,
I think this is due to a init script with an incomplete/wrong configuration.
Clamav is not directly related, just triggering to install its own service and being blocked on that (already before) broken configuration.

From your log on install:
insserv: warning: script 'K15webcit' missing LSB tags and overrides^M
insserv: warning: script 'webcit' missing LSB tags and overrides^M
insserv: There is a loop at service plymouth if started^M
insserv: There is a loop between service plymouth and urandom if started^M
insserv: loop involving service urandom at depth 4^M
insserv: loop involving service hwclock at depth 3^M
insserv: There is a loop between service plymouth and udev if started^M
insserv: loop involving service udev at depth 1^M
insserv: Starting webcit depends on plymouth and therefore on system facility `$all' which can not be true!^M
insserv: Starting webcit depends on plymouth and therefore on system facility `$all' which can not be true!

I installed clamav, util-linux, plymouth, udev and citadel-webcit which would be the versions in the archive delivering the service files that are shown in your error above.

I did not find any webcit in your DPKG history, I wonder if your webcit might be from an external source and it's config conflict with the rest of the system.
You'd need to resolve that configuration issue to get back to normal installations again.

[Christian Ehrhardt  (paelzer)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

On upgrading a service this service has to be restarted to pick up the fixes.
Rather rarely a real issue occurs that the newer version does e.g. fail with the formerly working configuration.
But most of the time what happens is, that a service was installed, but stays unconfigured or experimented with but left in a broken state.

Now on any update of the related packages that service has to be restarted, but since its config is incomplete/faulty it fails to restart.
Therefore the update of that package has to consider itself incomplete.

Depending on your particular case there are two solutions:
- either remove the offending package if you don't want to continue using it.
- Or if you do want to keep it please fix the configuration so that re-starting the service will work.

Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

[Launchpad Janitor (janitor)]

[Expired for clamav (Ubuntu) because there has been no activity for 60 days.]