Ubuntu
gnome-shell package

OnScreen Keyboard missing

Bug #1798227 reported by Dilip on 2018-10-17

This bug report is a duplicate of: Bug #1760399: New On-screen keyboard does not appear automatically when selecting some text fields. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-shell (Ubuntu)	New	Undecided	Unassigned

Bug Description

I tried support platforms and was told that onscreen keyboard won’t appear all the time even if you enable it through accessibility. I have experienced it first hand on a laptop where the keyboard is dead.As you can see in the screen shot attached, I expect to see OSK after enabling it from setting and activating through Accessibility. But there is no sign of OSK. I am typing this from a physical keyboard and till now there is no sign of OSK. It will be great if you can fix it.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 17 06:13:20 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-02-11 (247 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to bionic on 2018-04-27 (172 days ago)

Tags:

Revision history for this message

Dilip (dilip-meet) wrote on 2018-10-17:

Screenshot from 2018-10-17 06-16-24.png Edit (112.1 KiB, image/png)
Dependencies.txt Edit (22.5 KiB, text/plain; charset="utf-8")
GsettingsChanges.txt Edit (575 bytes, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (334 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-10-17:

Sounds like a duplicate of bug 1791551 (which itself may be a duplicate of bug 1760399).

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1791551, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.