After Update to Ubuntu 18.04.1 LTS Libre Base wont open database

Bug #1797805 reported by Arne Hofmann
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi!

A few days ago I updaet my System to Ubuntu 18.04.1 LTS.

Today I found out that I can't open my Libre Base Adress-Database anymore.

1) I start Libre Base.(German Version)
2) The "Datenank-Assistent" asks me what I want to do. I continue by choosing to open my Adress-Database.
3) The Libre Base Main Window apperas with my Database. At the left side are die Options "Tables", "Queries", "Forms" and "Reports". "Forms" is active.
4) I choose the only form stored with this database.
5) Libre-Base crashes and takes all Instances of Libre Writer, etc. with it.
6) I restart Libre Base. It wants to repair the broken Database. It does so succesfully.
7) Continue with 3)

My PC:
    CPU: Intel Celeron(r) CPU G1820 @ 2.70GHz x 2
 Grafik: Intel Haswell Desktop x86/MMX/SSE2
    RAM: 7.8 GB
  Gnome: 3.28.2
OS-TYpe: 32-bit
  Disks: 1.1 TB

libreoffice-base:
  Installiert: 1:6.0.6-0ubuntu0.18.04.1
  Installationskandidat: 1:6.0.6-0ubuntu0.18.04.1
  Versionstabelle:
 *** 1:6.0.6-0ubuntu0.18.04.1 500
        500 http://de.archive.ubuntu.com/ubuntu bionic-updates/universe i386 Packages
        100 /var/lib/dpkg/status
     1:6.0.3-0ubuntu1 500
        500 http://de.archive.ubuntu.com/ubuntu bionic/universe i386 Packages

Best regard

Wannabe

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-36-generic 4.15.0-36.39
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic i686
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: arne 2313 F.... pulseaudio
 /dev/snd/controlC0: arne 2313 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 14 23:20:38 2018
HibernationDevice: RESUME=UUID=47b31bba-205c-4d51-9e19-dcde4056d0cb
InstallationDate: Installed on 2014-03-01 (1688 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: ASUS All Series
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=UUID=df276a8e-3485-4b48-b073-ebcb6e030df1 ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-36-generic N/A
 linux-backports-modules-4.15.0-36-generic N/A
 linux-firmware 1.173.1
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-10-10 (4 days ago)
dmi.bios.date: 12/03/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0701
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd12/03/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH81M-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Arne Hofmann (wanabee) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Hello Arne,

Apparently it is a problem of libreoffice. I'm not sure.

Best regards,
--
Cristian Aravena Romero (caravena)

no longer affects: libreoffice (Ubuntu)
Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Arne,

Please execute the following command:

$ apport-collect -p libreoffice 1797805

Best regards,
--
Cristian Aravena Romero (caravena)

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
importance: Undecided → Medium
Revision history for this message
Olivier Tilloy (osomon) wrote :

Thanks for the report Arne.

Can you try and get a backtrace of the crash, following the instructions at https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace ? If you do, please share the full output here.

no longer affects: linux (Ubuntu)
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Does this issue go away if you boot back into the prior kernel version?

Revision history for this message
Arne Hofmann (arnv) wrote : Re: [Bug 1797805] Re: After Update to Ubuntu 18.04.1 LTS Libre Base wont open database

Hi Christian,

Sorry for getting back to you so late.

I did as you asked. I do not know if it was succesfull, but here is what
it said on the console:

====== 8< =====
arne@Tracy-Beaker:~$ apport-collect -p libreoffice 1797805
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=wQzxHvnhT8gCd2MhnrPH&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Package libreoffice not installed and no hook available, ignoring
Gtk-Message: 10:18:14.169: GtkDialog mapped without a transient parent.
This is discouraged.
arne@Tracy-Beaker:~$
====== 8< =====

Thanks for your help!

Arne

Am 15.10.2018 um 18:52 schrieb Cristian Aravena Romero:
> Arne,
>
> Please execute the following command:
>
> $ apport-collect -p libreoffice 1797805
>
> Best regards,
> --
> Cristian Aravena Romero (caravena)
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Incomplete
>

--
Arne Hofmann
Lindrehm 13
24568 Kaltenkirchen

Revision history for this message
Arne Hofmann (arnv) wrote :

Hi Olliver,

I attached the gdbtrace.log.

Thnak you for your help.

Best regards

Arne

Am 15.10.2018 um 19:29 schrieb Olivier Tilloy:
> Thanks for the report Arne.
>
> Can you try and get a backtrace of the crash, following the instructions
> at
> https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace
> ? If you do, please share the full output here.
>
> ** No longer affects: linux (Ubuntu)
>

--
Arne Hofmann
Lindrehm 13
24568 Kaltenkirchen

Revision history for this message
Arne Hofmann (arnv) wrote :

Hi Joseph,

I just booted the old Kernel.

arne@Tracy-Beaker:~$ uname -a
Linux Tracy-Beaker 4.4.0-36-generic #55-Ubuntu SMP Thu Aug 11 18:00:59
UTC 2016 i686 i686 i686 GNU/Linux
arne@Tracy-Beaker:~$

And Yes, I had no Problem accessing my Database.

Thnak you for your help.

Best regards,

Arne

Am 15.10.2018 um 19:29 schrieb Joseph Salisbury:
> Does this issue go away if you boot back into the prior kernel version?
>

--
Arne Hofmann
Lindrehm 13
24568 Kaltenkirchen

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for libreoffice (Ubuntu) because there has been no activity for 60 days.]

Changed in libreoffice (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Olivier Tilloy (osomon) wrote :

Sorry, this report shouldn't have expired. From the backtrace, this is a duplicate of bug #1699772. I'm marking the report as such.

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