Compiz Crashed with SIGSEGV [Radeon]

Bug #1796457 reported by Liam McDonagh-Greaves
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
compiz (Ubuntu)
New
Undecided
Unassigned

Bug Description

Symptoms:
On login, the desktop takes a long time to load, and when it does, everything blinks. It is possible (but difficult) to open a terminal and execute commands, through the right-click desktop menu.

I first noticed the issue in mid-July of 2018.

System:
Acer 5100
Ubuntu 16.04 (64-bit)
Graphics card: VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS482M [Mobility Radeon Xpress 200]

Possible red herring:
Believed to be mesa-related, as symptoms very similar to bug #1741447 and #1735594. I have been informed by a mesa developer that my issue is different because that bug affects Intel GPUs. This system has a Radeon GPU. Ubuntu reports it as a Compiz issue, so best to begin from there?

Note to developers: log files are as attached to bug #1795709. That bug was declared invalid by Apport because it says I don't have the necessary debug packages installed. However, I could not find the debug packages in the repository, so that is why I am submitting this report manually. Please tell me what you need and I will upload logs as required.

Many thanks for any help.

Revision history for this message
Khurshid Alam (khurshid-alam) wrote :

Looks like a graphics bug. Downgrade mesa. OR try in fresh install.

Revision history for this message
Liam McDonagh-Greaves (maccydg) wrote :

Thanks. Fresh install: same problems. I'm not an experienced user and I don't know how to downgrade mesa in a safe manner. I think it could make my system unusable if I get it wrong. How do I safely downgrade it?

Revision history for this message
Daniel Daher (daher95) wrote :

We had this same problem on ~100 PCs, all these computers had Ati Radeon X1200 graphic card and stopped working (Compiz Crash) on mid/later 2018.

To solve this issue we had to downgrade four mesa packages to a prior version:

libegl1-mesa:amd64
libgl1-mesa-dri:amd64
libwayland-egl1-mesa:amd64
mesa-vdpau-drivers:amd64

From version "18.0.5-0ubuntu0" to version "11.2.0-1ubuntu2".

In order to to this downgrade we did it this way (in case someone is interested on the how to):

apt-get install libegl1-mesa=11.2.0-1ubuntu2 libgl1-mesa-dri=11.2.0-1ubuntu2 libwayland-egl1-mesa=11.2.0-1ubuntu2 mesa-vdpau-drivers=11.2.0-1ubuntu2 -y --allow-downgrades

And we had them "hold" so the packages won't be updated on the future unless we do it manually:

    apt-mark hold libegl1-mesa
    apt-mark hold libgl1-mesa-dri
    apt-mark hold libwayland-egl1-mesa
    apt-mark hold mesa-vdpau-drivers

We are interested on an official release that repair this issue, if we can help debug this problem feel free to contact me.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.