package linux-image-4.4.0-135-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1794378 reported by Phil Knof
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Automatic update failed to install package.

jedi@jedi-T520:~$ cat version.log
Ubuntu 4.4.0-130.156-generic 4.4.134

submitted report via ubuntu-bug linux

How to fix the problem?
Thanks

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-135-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-130.156-generic 4.4.134
Uname: Linux 4.4.0-130-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: jedi 2074 F...m pulseaudio
 /dev/snd/controlC0: jedi 2074 F.... pulseaudio
Date: Tue Sep 25 14:06:53 2018
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=08d0c2fa-db9e-4067-b6a0-e8c3ae7dcdce
InstallationDate: Installed on 2016-08-30 (756 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 4243CP8
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-130-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.18
SourcePackage: linux
Title: package linux-image-4.4.0-135-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/02/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET54WW (1.34 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4243CP8
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET54WW(1.34):bd11/02/2011:svnLENOVO:pn4243CP8:pvrThinkPadT520:rvnLENOVO:rn4243CP8:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4243CP8
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO

Revision history for this message
Phil Knof (philknof) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Phil Knof (philknof) wrote : Re: [Bug 1794378] Re: package linux-image-4.4.0-135-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Looks like running the install/clean/update resolved
the problems. check for updates, and everything is up to date now.
Thanks.. I appreciate the reply.

On 09/26/2018 01:24 PM, Joseph Salisbury wrote:
> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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