Web Client: Checkin Open in New Tab

Bug #1794295 reported by Scott Thomas
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Low
Unassigned

Bug Description

We are at 3.1.5. In Checkin, if you go to the Actions menu, select an action, right-click, and select Open in New Tab or Open in New Window, it takes you to "Home."

Revision history for this message
Kathy Lussier (klussier) wrote :

Confirming, but I'm also adding a note that if you press the Ctrl key while selecting the action, the correct interface will load in a new tab. I'm not sure why one works when the other doesn't.

Changed in evergreen:
status: New → Confirmed
importance: Undecided → Low
Revision history for this message
Scott Thomas (scott-thomas-9) wrote :

Kathy,
   CTRL+Left-Click is indeed a viable workaround until it is fixed. Thank you! Scott

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Scott Thomas (scott-thomas-9) wrote :

It seems like this workaround stopped working in 3.1.5. CTRL+Left Click now simply overwrites the open tab instead of opening a new one. Can someone verify this? I tried it in both Chrome and Firefox.

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Kathy Lussier (klussier) wrote :

I just updated my test system to 3.1.6 and am still able to use CTRL-Left Click on the check in screen to open an action in a new tab. I also updated Chrome to 69.0.3497.100 in case it was a change in browser behavior, but it's still working for me.

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Scott Thomas (scott-thomas-9) wrote :

I have the same version of Chrome. I tried it on our 3.1.5 and 3.1.2 test servers as well. It doesn't work. Can someone else try it on a pre-3.1.6 system? I am not sure what is going on.

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Kathy Lussier (klussier) wrote :

Adding a note that I also tried it on 3.1.4 before I upgraded the test system this morning. But it would be good to get confirmation from somebody else.

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Andrea Neiman (aneiman) wrote :

3.1.5 test system, no new-tab options from checkin are working -- right click, scrollwheel-click, or ctrl-left click. Will look at an earlier 3.1 later if I get to it.

Right click & scrollwheel open a new tab, but send you to the staff home page.

Ctrl + left click opens the expected action but does it in the same tab.

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Andrea Neiman (aneiman) wrote :

Forgot to add this was on Chrome ^^

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Kathy Lussier (klussier) wrote :

I just tried again on the community demo server. If I CTRL-click Retrieve Last Patron Who Circulated Item, I see the behavior Scott and Andrea described. If I CTRL-click Show Record Holds or Show Last Few Circs, I get the expected behavior of opening it in a new tab.

Andrea, did you see the problem with all actions that could be opened in a new tab or just with one or two?

Revision history for this message
Andrea Neiman (aneiman) wrote :

Kathy, belatedly confirming what you see (on a 3.1.6 test server). Ctrl+click works for Show Record Holds and Show Last Few Circs, it's just Retrieve Last Patron that's broken.

tags: added: bitesize
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Terran McCanna (tmccanna) wrote :

Confirmed same behavior in 3.6.1

tags: added: usability
removed: webstaffclient
Revision history for this message
Steven Mayo (stmayo) wrote :

As of 3.10.0, this still happens through a right click - but the behavior from a left click on a field that would load a page appears to be a new tab.

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