Does not return from sleep mode. Hangs during turning off. Cannot log in in user account, system hangs

Bug #1790097 reported by Aaliyah Butt
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-screensaver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Ubuntu 18.04.01
I updated my system from 16.04 to 18.04 and after that I am repeatedly facing some system bugs. 1) I turn on laptop and it shows me start page where i need login by my user name, i enter password it start proceed but after that it again shows start page, i again enter password and it than hangs at all. I turn off and turn on by manually hold power bottom. But in-vain this happens again and again atlest 4- 5 times. then it works. 2) Many times as happens that it goes sleep mode and after few min it does not work and black screen. also some times i click power off it closes all apps shows Ubuntu logo and than hangs. Also some times it showed me strange power off bottom and lines during start (pictures enclosed)
i use Dell-Inspiron-5567 Intel® Core™ i7-7500U CPU @ 2.70GHz × 4 Intel® HD Graphics 620 (Kaby Lake GT2) os 64-bit

Revision history for this message
Aaliyah Butt (aaliyah.butt) wrote :
summary: - I updated my system from 16.04 to 18.04 and after that I am repeatedly
- facing some system bugs. 1) I turn on laptop and it shows me start page
- where i need login by my user name, i enter password it start proceed
- but after that it again shows start page, i again enter password and it
- than hangs at all. I turn off and turn on by manually hold power bottom.
- But invain this happens again and again atlest 4- 5 times. then it
- works. 2) Many times as happens that i click power off it closes all
- apps shows Ubuntu logo and than hangs
+ Does not return from sleep mode. Hangs during turning off. Cannot log in
+ in user account, system hangs
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