Audio Popping when Headphones are plugged into Laptop

Bug #1789234 reported by J G J
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

There seems to be a power saving issue where the sound card automatically turns off when not in use. When the laptop is off the charger, I plug in the headset into the headphone port. Then a sharp popping sound is sent through to my earbuds to my eardrums. You often have to manually disable the power saving to stop the issue, but this impacts the battery life of the laptop. I noticed this issue on Ubuntu MATE first and if has occurred on ALL versions of Ubuntu MATE I have used {16.04 onwards}. This issue also occurs on other Ubuntu distros.

Here is the specific Audio hardware
jgj@jgjbuntu-Inspiron-5547:~$ lspci | grep Audio
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)

Hope this bug can be resolved.

no longer affects: ubuntu-mate
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1789234

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.