Atheros Communications, Inc. AR3012 Bluetooth 4.0 (0cf3:3004) Not working

[Diogo Melo Rocha]

Hello,

Since my upgrade from 16.04 to 18.04, the Bluetooh Atheros Communications, Inc. AR3012 Bluetooth 4.0 (0cf3:3004) is not working.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-32-generic 4.15.0-32.35
ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18
Uname: Linux 4.15.0-32-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: diogo 1883 F.... pulseaudio
 /dev/snd/controlC1: diogo 1883 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 21 09:47:30 2018
InstallationDate: Installed on 2018-05-17 (95 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 370E4K
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-generic root=UUID=db6998c3-0957-409b-928c-a8483e596a24 ro
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-32-generic N/A
 linux-backports-modules-4.15.0-32-generic N/A
 linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-08-14 (6 days ago)
dmi.bios.date: 03/11/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P06RCX.075.160311.JJ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP370E4K-KW2BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL8537A0C-C01-G001-S0001+10.0.10240
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP06RCX.075.160311.JJ:bd03/11/2016:svnSAMSUNGELECTRONICSCO.,LTD.:pn370E4K:pvrP06RCX:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP370E4K-KW2BR:rvrSGL8537A0C-C01-G001-S0001+10.0.10240:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.family: SAMSUNG ATIV
dmi.product.name: 370E4K
dmi.product.version: P06RCX
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Diogo Melo Rocha (dmelorj)]

Output of dmesg | grep Blu when I try to activate Bluetooth

[ 28.647464] Bluetooth: Core ver 2.22
[ 28.647477] Bluetooth: HCI device and connection manager initialized
[ 28.647480] Bluetooth: HCI socket layer initialized
[ 28.647481] Bluetooth: L2CAP socket layer initialized
[ 28.647486] Bluetooth: SCO socket layer initialized
[ 28.652004] Bluetooth: hci0: don't support firmware rome 0x31010000
[ 34.111501] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 34.111502] Bluetooth: BNEP filters: protocol multicast
[ 34.111505] Bluetooth: BNEP socket layer initialized

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18.3

[Diogo Melo Rocha (dmelorj)]

I've installed the kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18.3 and the problem was resolved!

Thanks!