: unable to handle kernel paging request at ffff9f2ed2aa5844

Bug #1787695 reported by Otus
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Since going from 4.13 to 4.15, I'm getting crashes where the system completely locks up and display freezes. Below is what syslog had after my most recent.

I'm on Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18, the system is a Ryzen 1600 on AsRock AB350M with latest UEFI, RX 480 using open drivers.

(I would have used ubuntu-bug, but it says "not an official package" even with ubuntu-bug linux. Also, lspci -vnvn says Input/output error so I could not include that.)

Aug 18 08:39:19 freyja kernel: [20514.280608] BUG: unable to handle kernel paging request at ffff9f2ed2aa5844
Aug 18 08:39:19 freyja kernel: [20514.280621] IP: SyS_read+0x16/0xc0
Aug 18 08:39:19 freyja kernel: [20514.280623] PGD 81e875067 P4D 81e875067 PUD 0
Aug 18 08:39:19 freyja kernel: [20514.280630] Oops: 0002 [#1] SMP NOPTI
Aug 18 08:39:19 freyja kernel: [20514.280633] Modules linked in: xt_CHECKSUM iptable_mangle nls_iso8859_1 ipt_REJECT nf_reject_ipv4 xfrm_user xfrm_algo xt_addrtype ebtable_filter xt_conntrack ebtables br_netfilter bridge stp llc aufs ip6table_filter ip6_tables xt_TCPMSS acpi_call(OE) ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack xt_tcpudp pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) iptable_filter ip_tables x_tables sch_fq_codel binfmt_misc nct6775 btrfs zstd_compress lm78 hwmon_vid snd_hda_codec_realtek snd_hda_codec_generic snd_hda_codec_hdmi snd_seq_midi snd_seq_midi_event snd_hda_intel snd_rawmidi snd_hda_codec edac_mce_amd snd_hda_core snd_hwdep crct10dif_pclmul crc32_pclmul joydev ghash_clmulni_intel snd_pcm ccp snd_seq pcbc snd_seq_device
Aug 18 08:39:19 freyja kernel: [20514.280692] snd_timer snd aesni_intel soundcore aes_x86_64 input_leds crypto_simd glue_helper cryptd serio_raw wmi_bmof i2c_piix4 k10temp shpchp mac_hid kvm irqbypass parport_pc ppdev lp parport autofs4 raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid0 multipath linear raid1 hid_generic usbhid hid amdkfd amd_iommu_v2 amdgpu chash i2c_algo_bit ttm drm_kms_helper syscopyarea sysfillrect sysimgblt uas fb_sys_fops drm nvme r8169 usb_storage ahci nvme_core mii libahci wmi gpio_amdpt gpio_generic
Aug 18 08:39:19 freyja kernel: [20514.280737] CPU: 1 PID: 4527 Comm: Chrome_IOThread Tainted: G W OE 4.15.0-32-generic #35~16.04.1-Ubuntu
Aug 18 08:39:19 freyja kernel: [20514.280739] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./AB350M Pro4, BIOS P4.90 07/06/2018
Aug 18 08:39:19 freyja kernel: [20514.280743] RIP: 0010:SyS_read+0x16/0xc0
Aug 18 08:39:19 freyja kernel: [20514.280746] RSP: 0018:ffff9f2e8a453f08 EFLAGS: 00010246
Aug 18 08:39:19 freyja kernel: [20514.280749] RAX: ffffffff8c078eb0 RBX: ffff9f2e8a453f58 RCX: 00007f040245d9e0
Aug 18 08:39:19 freyja kernel: [20514.280751] RDX: 0000000000000001 RSI: 00007f040245d9d7 RDI: 0000000000000010
Aug 18 08:39:19 freyja kernel: [20514.280754] RBP: ffff9f2e8a453f28 R08: 00007f03f8001a30 R09: 0000000000000001
Aug 18 08:39:19 freyja kernel: [20514.280756] R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280758] R13: 00007f040245d9d7 R14: 0000000000000001 R15: 0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280761] FS: 00007f040245e700(0000) GS:ffff8a775ec40000(0000) knlGS:0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280763] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Aug 18 08:39:19 freyja kernel: [20514.280766] CR2: ffff9f2ed2aa5844 CR3: 00000007a29a2000 CR4: 00000000003406e0
Aug 18 08:39:19 freyja kernel: [20514.280768] Call Trace:
Aug 18 08:39:19 freyja kernel: [20514.280775] do_syscall_64+0x73/0x130
Aug 18 08:39:19 freyja kernel: [20514.280781] entry_SYSCALL_64_after_hwframe+0x3d/0xa2
Aug 18 08:39:19 freyja kernel: [20514.280784] RIP: 0033:0x7f0412e6b51d
Aug 18 08:39:19 freyja kernel: [20514.280786] RSP: 002b:00007f040245d9c0 EFLAGS: 00000293 ORIG_RAX: 0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280789] RAX: ffffffffffffffda RBX: 0000000000000010 RCX: 00007f0412e6b51d
Aug 18 08:39:19 freyja kernel: [20514.280791] RDX: 0000000000000001 RSI: 00007f040245d9d7 RDI: 0000000000000010
Aug 18 08:39:19 freyja kernel: [20514.280793] RBP: 00007f040245d9f0 R08: 00007f03f8001a30 R09: 0000000000000001
Aug 18 08:39:19 freyja kernel: [20514.280795] R10: 00007f040245d9e0 R11: 0000000000000293 R12: 00007f03f8002420
Aug 18 08:39:19 freyja kernel: [20514.280797] R13: 00007f03f8002440 R14: 00007f03f80019f0 R15: 00007f040245d9d7
Aug 18 08:39:19 freyja kernel: [20514.280800] Code: 03 80 5b 41 5c 5d c3 0f 1f 40 00 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 55 48 89 e5 41 56 41 55 41 54 53 49 89 f5 49 89 d6 <08> 83 ec 18 65 48 8b 04 25 28 00 00 00 48 89 45 d8 31 c0 e8 c2
Aug 18 08:39:19 freyja kernel: [20514.280843] RIP: SyS_read+0x16/0xc0 RSP: ffff9f2e8a453f08
Aug 18 08:39:19 freyja kernel: [20514.280845] CR2: ffff9f2ed2aa5844
Aug 18 08:39:19 freyja kernel: [20514.280847] ---[ end trace b5dba5acf99b8d42 ]---
Aug 18 08:39:19 freyja kernel: [20514.280848] BUG: unable to handle kernel paging request at ffff9f2ed16f9844
Aug 18 08:39:19 freyja kernel: [20514.280854] IP: SyS_read+0x16/0xc0
Aug 18 08:39:19 freyja kernel: [20514.280856] PGD 81e875067 P4D 81e875067 PUD 0
Aug 18 08:39:19 freyja kernel: [20514.280859] Oops: 0002 [#2] SMP NOPTI
Aug 18 08:39:19 freyja kernel: [20514.280860] Modules linked in: xt_CHECKSUM iptable_mangle nls_iso8859_1 ipt_REJECT nf_reject_ipv4 xfrm_user xfrm_algo xt_addrtype ebtable_filter xt_conntrack ebtables br_netfilter bridge stp llc aufs ip6table_filter ip6_tables xt_TCPMSS acpi_call(OE) ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack xt_tcpudp pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) iptable_filter ip_tables x_tables sch_fq_codel binfmt_misc nct6775 btrfs zstd_compress lm78 hwmon_vid snd_hda_codec_realtek snd_hda_codec_generic snd_hda_codec_hdmi snd_seq_midi snd_seq_midi_event snd_hda_intel snd_rawmidi snd_hda_codec edac_mce_amd snd_hda_core snd_hwdep crct10dif_pclmul crc32_pclmul joydev ghash_clmulni_intel snd_pcm ccp snd_seq pcbc snd_seq_device
Aug 18 08:39:19 freyja kernel: [20514.280881] snd_timer snd aesni_intel soundcore aes_x86_64 input_leds crypto_simd glue_helper cryptd serio_raw wmi_bmof i2c_piix4 k10temp shpchp mac_hid kvm irqbypass parport_pc ppdev lp parport autofs4 raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid0 multipath linear raid1 hid_generic usbhid hid amdkfd amd_iommu_v2 amdgpu chash i2c_algo_bit ttm drm_kms_helper syscopyarea sysfillrect sysimgblt uas fb_sys_fops drm nvme r8169 usb_storage ahci nvme_core mii libahci wmi gpio_amdpt gpio_generic
Aug 18 08:39:19 freyja kernel: [20514.280901] CPU: 4 PID: 4483 Comm: chromium-browse Tainted: G D W OE 4.15.0-32-generic #35~16.04.1-Ubuntu
Aug 18 08:39:19 freyja kernel: [20514.280902] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./AB350M Pro4, BIOS P4.90 07/06/2018
Aug 18 08:39:19 freyja kernel: [20514.280904] RIP: 0010:SyS_read+0x16/0xc0
Aug 18 08:39:19 freyja kernel: [20514.280905] RSP: 0018:ffff9f2e890a7f08 EFLAGS: 00010246
Aug 18 08:39:19 freyja kernel: [20514.280907] RAX: ffffffff8c078eb0 RBX: ffff9f2e890a7f58 RCX: 0000562efe5008c8
Aug 18 08:39:19 freyja kernel: [20514.280908] RDX: 0000000000000080 RSI: 00007ffd3240cdf0 RDI: 000000000000000c
Aug 18 08:39:19 freyja kernel: [20514.280909] RBP: ffff9f2e890a7f28 R08: 0000562ef9a55da8 R09: 0000000000000001
Aug 18 08:39:19 freyja kernel: [20514.280910] R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280911] R13: 00007ffd3240cdf0 R14: 0000000000000080 R15: 0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280913] FS: 00007f0413a44a80(0000) GS:ffff8a775ed00000(0000) knlGS:0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280914] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Aug 18 08:39:19 freyja kernel: [20514.280915] CR2: ffff9f2ed16f9844 CR3: 00000007a29a2000 CR4: 00000000003406e0
Aug 18 08:39:19 freyja kernel: [20514.280916] Call Trace:
Aug 18 08:39:19 freyja kernel: [20514.280919] do_syscall_64+0x73/0x130
Aug 18 08:39:19 freyja kernel: [20514.280922] entry_SYSCALL_64_after_hwframe+0x3d/0xa2
Aug 18 08:39:19 freyja kernel: [20514.280924] RIP: 0033:0x7f0412e6b51d
Aug 18 08:39:19 freyja kernel: [20514.280925] RSP: 002b:00007ffd3240cbf0 EFLAGS: 00000293 ORIG_RAX: 0000000000000000
Aug 18 08:39:19 freyja kernel: [20514.280926] RAX: ffffffffffffffda RBX: 0000000000000001 RCX: 00007f0412e6b51d
Aug 18 08:39:19 freyja kernel: [20514.280927] RDX: 0000000000000080 RSI: 00007ffd3240cdf0 RDI: 000000000000000c
Aug 18 08:39:19 freyja kernel: [20514.280928] RBP: 00007ffd3240cc40 R08: 0000562ef9a55da8 R09: 0000000000000001
Aug 18 08:39:19 freyja kernel: [20514.280929] R10: 0000562efe5008c8 R11: 0000000000000293 R12: 0000562ef9a55da0
Aug 18 08:39:19 freyja kernel: [20514.280930] R13: 0000562ef9a55da8 R14: 0000000000000080 R15: 00007ffd3240cdf0
Aug 18 08:39:19 freyja kernel: [20514.280932] Code: 03 80 5b 41 5c 5d c3 0f 1f 40 00 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 55 48 89 e5 41 56 41 55 41 54 53 49 89 f5 49 89 d6 <08> 83 ec 18 65 48 8b 04 25 28 00 00 00 48 89 45 d8 31 c0 e8 c2
Aug 18 08:39:19 freyja kernel: [20514.280953] RIP: SyS_read+0x16/0xc0 RSP: ffff9f2e890a7f08
Aug 18 08:39:19 freyja kernel: [20514.280954] CR2: ffff9f2ed16f9844
Aug 18 08:39:19 freyja kernel: [20514.280955] ---[ end trace b5dba5acf99b8d43 ]---
---
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jan 3564 F.... pulseaudio
 /dev/snd/controlC0: jan 3564 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=a098cd87-2263-488e-9dec-53e6bc2ac528
InstallationDate: Installed on 2012-11-10 (2106 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-generic root=UUID=e02b75a8-e3de-42b7-a01f-8c4df9dd172e ro quiet splash zswap.enabled=1 vt.handoff=7
ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-32-generic N/A
 linux-backports-modules-4.15.0-32-generic N/A
 linux-firmware 1.157.20
RfKill:

Tags: xenial
Uname: Linux 4.15.0-32-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-06-19 (789 days ago)
UserGroups: adm cdrom debian-tor dip docker fuse libvirtd lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 07/06/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.90
dmi.board.name: AB350M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.90:bd07/06/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1787695

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
Otus (jan-varho) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Otus (jan-varho) wrote : CRDA.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : IwConfig.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : Lspci.txt

apport information

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Otus (jan-varho) wrote : Lsusb.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : ProcEnviron.txt

apport information

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Otus (jan-varho) wrote : ProcInterrupts.txt

apport information

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Otus (jan-varho) wrote : ProcModules.txt

apport information

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Otus (jan-varho) wrote : PulseList.txt

apport information

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Otus (jan-varho) wrote : UdevDb.txt

apport information

Revision history for this message
Otus (jan-varho) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18.3

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
tags: added: kernel-da-key
Revision history for this message
Otus (jan-varho) wrote :

4.18 does not boot. I got an error about missing openssl 1.1 dependency when trying to install the headers, maybe that's why? There's no openssl 1.1 in xenial.

Revision history for this message
Otus (jan-varho) wrote :

Like I said, I was unable to test 4.18. However, on mainline 4.15.18 I also get a screen lockup, although without a similar trace. Not sure if that counts, so feel free to correct tagging.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Do you still have this issue on latest HWE kernel?

Revision history for this message
Otus (jan-varho) wrote :

I upgraded to 18.04 in the meanwhile and am running 4.18 from linux-generic-hwe-18.04. It has not given me these errors so far.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Thanks for the info.

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Brad Figg (brad-figg)
tags: added: cscc
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