Ubuntu
linux package

AR3012 Bluetooth

Bug #1786890 reported by Jesús Rafael Acosta García on 2018-08-14

This bug report is a duplicate of: Bug #1542743: Bluetooth (Atheros AR3012) does not work. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

Qualcomm Atheros AR3012, sometimes can't work

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-30-generic 4.15.0-30.32
ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
Uname: Linux 4.15.0-30-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rafael 1660 F.... pulseaudio
CurrentDesktop: communitheme:ubuntu:GNOME
Date: Mon Aug 13 22:26:37 2018
InstallationDate: Installed on 2018-05-09 (96 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: TOSHIBA Satellite L845
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=947b919c-6edd-4dc8-8592-b3a5cc7a25c4 ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-30-generic N/A
linux-backports-modules-4.15.0-30-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/27/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.50
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.50:bd12/27/2012:svnTOSHIBA:pnSatelliteL845:pvrPSK8GM-025TM4:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: Satellite L845
dmi.product.version: PSK8GM-025TM4
dmi.sys.vendor: TOSHIBA

Tags:

Revision history for this message

Jesús Rafael Acosta García (jrafael91) wrote on 2018-08-14:

AlsaInfo.txt Edit (28.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (468 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (58.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (508 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (545 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (325 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.3 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (22.5 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (180 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (158.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (104.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2018-08-14: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2018-08-14:

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-08-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1542743, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message

Jeremy (wa113y3s) wrote on 2018-08-19:

I don't think the duplicate status is correct as this device is 0930:0219 and the duplicate was device 0cf3:3004 and bug #1542743 should be fixed in 4.15.0-31 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1764645

This user seems to have an issue with the USB bus as the bluetooth is disconnecting and reconnecting and doesn't appear to be the firmware issue that plagued the 2 different 0cf3:3004 Atheros Bluetooth devices