wi-fi adapter not work Atheros Communications, Inc, I'm using ubuntu 18.04

Bug #1785428 reported by Ricardo José soares Torquato
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)

Bus 001 Device 006: ID 0cf3:e300 Atheros Communications, Inc.

ricardo@ricardolinux:~$ ifconfig
enp3s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
        inet 192.168.0.11 netmask 255.255.255.0 broadcast 192.168.0.255
        inet6 fe80::8600:6ced:f190:1c4f prefixlen 64 scopeid 0x20<link>
        inet6 2804:14c:123:828a:b1af:bb38:98fa:66b6 prefixlen 64 scopeid 0x0<global>
        ether 54:e1:ad:72:10:0c txqueuelen 1000 (Ethernet)
        RX packets 17245 bytes 14615254 (14.6 MB)
        RX errors 0 dropped 0 overruns 0 frame 0
        TX packets 9810 bytes 1414975 (1.4 MB)
        TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
        inet 127.0.0.1 netmask 255.0.0.0
        inet6 ::1 prefixlen 128 scopeid 0x10<host>
        loop txqueuelen 1000 (Local Loopback)
        RX packets 1395 bytes 114707 (114.7 KB)
        RX errors 0 dropped 0 overruns 0 frame 0
        TX packets 1395 bytes 114707 (114.7 KB)
        TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ricardo 1374 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19
InstallationDate: Installed on 2018-08-05 (1 days ago)
InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
MachineType: LENOVO 81CQ
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70240dc8-8f79-417d-845a-96f8312fab00 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-29-generic N/A
 linux-backports-modules-4.15.0-29-generic N/A
 linux-firmware 1.173.1
Tags: tara
Uname: Linux 4.15.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/27/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: 4GCN31WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40688 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Y720-15IKB
dmi.modalias: dmi:bvnLENOVO:bvr4GCN31WW:bd09/27/2017:svnLENOVO:pn81CQ:pvrLenovoY720-15IKB:rvnLENOVO:rnLNVNB161216:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoY720-15IKB:
dmi.product.family: Y720-15IKB
dmi.product.name: 81CQ
dmi.product.version: Lenovo Y720-15IKB
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ricardo 1374 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19
InstallationDate: Installed on 2018-08-05 (1 days ago)
InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
MachineType: LENOVO 81CQ
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70240dc8-8f79-417d-845a-96f8312fab00 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-29-generic N/A
 linux-backports-modules-4.15.0-29-generic N/A
 linux-firmware 1.173.1
Tags: tara
Uname: Linux 4.15.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/27/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: 4GCN31WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40688 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Y720-15IKB
dmi.modalias: dmi:bvnLENOVO:bvr4GCN31WW:bd09/27/2017:svnLENOVO:pn81CQ:pvrLenovoY720-15IKB:rvnLENOVO:rnLNVNB161216:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoY720-15IKB:
dmi.product.family: Y720-15IKB
dmi.product.name: 81CQ
dmi.product.version: Lenovo Y720-15IKB
dmi.sys.vendor: LENOVO

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc8

affects: linux-firmware (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1785428

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected tara
description: updated
Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : CRDA.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : CurrentDmesg.txt

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Ricardo José soares Torquato (rtorquato) wrote : IwConfig.txt

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Ricardo José soares Torquato (rtorquato) wrote : Lspci.txt

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Ricardo José soares Torquato (rtorquato) wrote : Lsusb.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : ProcCpuinfo.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : ProcCpuinfoMinimal.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : ProcEnviron.txt

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Ricardo José soares Torquato (rtorquato) wrote : ProcInterrupts.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : ProcModules.txt

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Ricardo José soares Torquato (rtorquato) wrote : PulseList.txt

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Ricardo José soares Torquato (rtorquato) wrote : RfKill.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : UdevDb.txt

apport information

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Ricardo José soares Torquato (rtorquato) wrote : WifiSyslog.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : CRDA.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : IwConfig.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : Lspci.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : Lsusb.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : ProcEnviron.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : ProcModules.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : PulseList.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : RfKill.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : UdevDb.txt

apport information

Revision history for this message
Ricardo José soares Torquato (rtorquato) wrote : WifiSyslog.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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