Intel hd 620 graphics driver not working

[taradutt]

the graphics driver for intel HD 620 is not working. Very poor graphics from what I had in windows.My processor is i5 7200u.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 2 04:05:32 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] HD Graphics 620 [1025:1094]
InstallationDate: Installed on 2018-08-01 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b573 Chicony Electronics Co., Ltd
 Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=6078e205-6c45-4def-8d68-f24e9f29b526 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/13/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.20
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.20:bd12/13/2016:svnAcer:pnAspireE5-575:pvrV1.20:rvnAcer:rnIronman_SK:rvrV1.20:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: KBL
dmi.product.name: Aspire E5-575
dmi.product.version: V1.20
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

[Daniel van Vugt (vanvugt)]

Please explain in more detail what's not working. Would taking a photo of the screen help to show the problem?

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]

[ITEAS (info-tux-pc)]

Yes, it works, but opengl not. Here on my brand new intelnuc.

glxinfo
name of display: localhost:11.0
X Error of failed request: BadValue (integer parameter out of range for operation)
  Major opcode of failed request: 154 (GLX)
  Minor opcode of failed request: 24 (X_GLXCreateNewContext)
  Value in failed request: 0x0
  Serial number of failed request: 48
  Current serial number in output stream: 49

[Daniel van Vugt (vanvugt)]

That question was aimed at the original reporter only.

Please log a new bug if you experience any problems.