Cannot find display configuration

Bug #1783850 reported by Tony Pursell
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
New
Undecided
Unassigned

Bug Description

When booting an error window is displayed. The only option that works is to use the default configuration.

This problem has been introduced by an upgrade in recent months, i.e. since April 2018

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117
Uname: Linux 4.4.0-124-generic i686
NonfreeKernelModules: wl
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: i386
BootLog:

CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jul 26 17:55:20 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [1043:83ac]
   Subsystem: ASUSTeK Computer Inc. Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [1043:83ac]
InstallationDate: Installed on 2012-04-27 (2280 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: ASUSTeK Computer INC. 1015PEM
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic root=UUID=abf837ae-032d-4686-8803-27a1376ee9c5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/06/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0801
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1015PE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0801:bd10/06/2010:svnASUSTeKComputerINC.:pn1015PEM:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1015PEM
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Jul 26 17:41:48 2018
xserver.configfile: default
xserver.devices:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.4-0ubuntu0.7

Revision history for this message
Tony Pursell (ajpursell) wrote :
Revision history for this message
Tony Pursell (ajpursell) wrote :

See errors in the xorg log

Revision history for this message
Tony Pursell (ajpursell) wrote :

Bug has been fixed in upgrade just released including kernel 4.4.0-131.

Even though the bug was reported against 4.4.0-124, it was also present in releases between that and 4.4.0-130

Changed in xorg (Ubuntu):
status: New → Fix Released
affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Revision history for this message
Tony Pursell (ajpursell) wrote :

It seems I spoke too soon.

When I started the machine back up again today using 4.4.0-130, the bug was back again.

It seems that when I restart, sometimes it will start without the error message, then it will be back again if I restart again. Its quite random.

Another thing I have noticed is that if I get the xorg error message, I also lose the WiFi.

Changed in xorg-server (Ubuntu):
status: Fix Released → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Your CPU model suggests you will hit bug 1727356. Please try the workaround from that.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Oops, sorry. Not bug 1727356 because you are running 16.04 and Unity.

Revision history for this message
Tony Pursell (ajpursell) wrote :

Hi Daniel

I'm grateful that you mentioned bug 1727356. I would have taken the opportunity to upgrade to 18.04 but I see that I will have to wait until it is fixed.

Revision history for this message
Tony Pursell (ajpursell) wrote :

Here's an update on this...

If, when in GRUB, I select the Advanced option and then choose the (upstart) option, it works OK.

If I do the default boot, it nearly always results in the error message and no wifi.

I hope this will give you some idea of what is going wrong.

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