clean 18.04 install, crash after re-create partition

Bug #1781788 reported by Ronald Cornelissen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I'm new to this "kind" of reporting bugs, so forgive me if incomplete... :)
- I created a boot drive on 2Gb USB-drive with 18.04 installer.
- Booted existing 16.04 system from USB-drive.
- Choose install option "Something else".
- Deleted existing partition.
- Created new partition on SSD drive and after short time of the installation process, I got an error message about failure to install "possible cause: clean CD/DVD, maybe old hard disk, maybe temperature to high/hot".
- End of store...

Does anyone have a suggestion or reference, in how to fix this problem?
Many thanks, Ronald

PC setup: ASUS CrossHair VI-HERO motherboard / AMD Ryzen7-1800X / ASUS RADEON RX-570-4Gb GDU (2 monitors connected, same resolution) / 32Gb RAM / 512Gb SDD

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 15 12:50:39 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ronald Cornelissen (recorn066) wrote :
Revision history for this message
Ronald Cornelissen (recorn066) wrote :

UPDATE 2018-jul 15 @ 15:20:
1st time installation steps:
18.04 install
  - normal installation
  - download updates while installing ubuntu
  - partition ext4 /boot 4096Mb /format
  - partition efi 4096Mb
  - partition swap 32768Mb
  - partition ext4 / 51199Mb /format
  - partition ext4 /home 20479Mb /format
  - write changes to disk? >> continue
  - where are you >> <user_location>
  - Who are you ? >> <user_name>
  - during user info >> Installer Crashed
------------------
2nd installation steps, here I changed the order of the swap-partition and root-partition:
  - normal installation
  - download updates while installing ubuntu
  - partition ext4 /boot 4096Mb /format
  - partition efi 4096Mb
  - partition ext4 / 51199Mb /format
  - partition swap 32768Mb
  - partition ext4 /home 20479Mb /format
  - write changes to disk? >> continue
  - where are you >> <user_location>
  - Who are you ? >> <user_name>
  - during user info >> Installer Crashed
------------------
3rd attempt:
  - in start-up menu I choose the option "check disk for errors". At the end of this process 1 file was mentioned as "corrupt" ( I don't know which one ). On my 2nd PC downloaded the 18.04 installer ISO. Re-created a start-up disk on my 2Gb USD-drive. I also tested the USB-drive (got the QMEU box), so it looked OKAY. Rebooted my AMD Ryzen system with the newly created USB-drive. I repeated the 2nd installation steps. Ate the point "Who are you", I choose very simple short user-name and computer-name. And after this the installation worked like a charm :)

So maybe solution to the problem:???
- new USB-drive installation
- very simple user-information

My AMD-Ryzen is now up and running :)
Thanks!!!

Changed in ubiquity (Ubuntu):
status: New → Fix Released
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