Player de video padrão Ubuntu 18.04 LTS não aparece imagem em vídeos mp4

Bug #1781522 reported by Edson José dos Santos
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
totem (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Vídeos em mp4 não aparece a imagem no aplicativo padrão de vídeo TOTEM do Ubuntu 18.04 LTS. Só funciona o SOM.

Segue em anexo imagem:

Edson Santos

Tags: bionic
Revision history for this message
Edson José dos Santos (serial.com) wrote :
tags: added: patch
Paul White (paulw2u)
affects: evince (Ubuntu) → totem (Ubuntu)
tags: added: bionic
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

1. Please run:
     lspci -k
   and send us the output.

2. Please run:
     dpkg -l > dpkgl.txt
   and send us the file dpkgl.txt

3. Please also run:
     apport-collect 1781522
   on the machine:

Changed in totem (Ubuntu):
status: New → Incomplete
Revision history for this message
Edson José dos Santos (serial.com) wrote :
Download full text (167.6 KiB)

Hello Daniel

Follow the prompted request:

edson@edson-p6540br:~$ lspci -k
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 12)
    Subsystem: Hewlett-Packard Company Core Processor DRAM Controller
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12)
    Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics Controller
    Kernel driver in use: i915
    Kernel modules: i915
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
    Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset HECI Controller
    Kernel driver in use: mei_me
    Kernel modules: mei_me
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
    Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset USB2 Enhanced Host Controller
    Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
    Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset High Definition Audio
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
    Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset USB2 Enhanced Host Controller
    Kernel driver in use: ehci-pci
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation H57 Chipset LPC Interface Controller (rev 06)
    Subsystem: Hewlett-Packard Company H57 Chipset LPC Interface Controller
    Kernel driver in use: lpc_ich
    Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06)
    Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset 6 port SATA AHCI Controller
    Kernel driver in use: ahci
    Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
    Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset SMBus Controller
    Kernel modules: i2c_i801
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 03)
    Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
    Kernel driver in use: r8169
    Kernel modules: r8169
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
    Subsystem: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
    Subsystem: Intel Corporation Core Processor QuickPath Architecture System Address Decoder
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
    Subsystem: Intel Corporation Core Proces...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please complete step 3 (it needs to open a link in a web browser):

edson@edson-p6540br:~$ apport-collect 1781522
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=rbxQXhFkrlz5wPC9jlh3&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
[4683:4708:0716/094632.930259:ERROR:nss_util.cc(731)] After loading Root Certs, loaded==false: NSS error code: -8018

Revision history for this message
Edson José dos Santos (serial.com) wrote : Re: [Bug 1781522] Re: Player de video padrão Ubuntu 18.04 LTS não aparece imagem em vídeos mp4

OK

Em 16/07/2018 22:49, Daniel van Vugt escreveu:
> Please complete step 3 (it needs to open a link in a web browser):
>
> edson@edson-p6540br:~$ apport-collect 1781522
> The authorization page:
> (https://launchpad.net/+authorize-token?oauth_token=rbxQXhFkrlz5wPC9jlh3&allow_permission=DESKTOP_INTEGRATION)
> should be opening in your browser. Use your browser to authorize
> this program to access Launchpad on your behalf.
> Waiting to hear from Launchpad about your decision...
> [4683:4708:0716/094632.930259:ERROR:nss_util.cc(731)] After loading Root Certs, loaded==false: NSS error code: -8018
>

tags: removed: patch
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for totem (Ubuntu) because there has been no activity for 60 days.]

Changed in totem (Ubuntu):
status: Incomplete → Expired
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