Evolution -- Add to Address Book kills Compiz

[Dilton McGowan II]

Binary package hint: evolution

Steps to reproduce:

1) Find an email and right-click on the sender's address
2) Select from the pop-up menu, Add to Address Book

15% of the time (rough guess at best) the Window Manager (Metacity with Advanced Effects) dies and does not return.

Workaround: Run "compiz --replace" in a terminal

ProblemType: Bug
Architecture: i386
Date: Fri Dec 21 18:28:41 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: vmnet vmmon nvidia
Package: evolution 2.12.1-0ubuntu1
PackageArchitecture: i386
ProcCmdline: evolution --component=mail
ProcCwd: /home/diltonm
ProcEnviron:
 PATH=/home/diltonm/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux mccomsoft3ubuntu 2.6.22-14-rt #1 SMP PREEMPT RT Tue Dec 18 10:01:34 UTC 2007 i686 GNU/Linux

[C de-Avillez (hggdh2)]

Thank you for reporting this bug and helping make Ubuntu better.

I am not sure I understand why its an Evolution bug if Metacity dies. Does Evolution also die? Is there a crash report created (look at /var/crash, for either Evolution or Metacity? (if there are crashes, do *not* attach them here; instead, run 'sudo apport-gtk <crash file name>', and open a new bug (and refer to this one).)

Thanks,

[Dilton McGowan II (diltonm)]

I could not find apport-gtk though it was listed as installed so I did a find and it seems to live at /usr/share/apport/apport-gtk. So I ran "sudo /usr/share/apport/apport-gtk /var/crash/_usr_bin_evolution.1000.crash" (that was the only Evolution crash file and it was on the same day as I filed this bug so I'm not sure but it may be related).

Running that command didn't do anything though? I guess there should be a program that runs with a Gtk-based UI that would let me file a new bug?

[C de-Avillez (hggdh2)]

Sorry, my double mistake... I should have given you the path to apport-gtk, and the correct options.

sudo /usr/share/apport/apport-gtk --crash-file /var/crash/<whatever>

Mea culpa.

[Rick Gabriel (klaxian1)]

I can confirm this bug and I can reproduce it with Gutsy (including latest updates). However, I believe that gtk-window-decorator is actually crashing, not evolution or metacity. In fact, if the bug reporter has selected "advanced effects" from the Appearance tool, they are most likely running compiz instead of metacity. I will attempt to gather more information the next time this happens. Until then, I hope that narrowing this problem down to the correct process affected is helpful.

[Dilton McGowan II (diltonm)]

Yes I mis-named the target which is compiz. Thanks Richard. And yes it is the window decorations that disappear. I realize now also that the workaround is "compiz --replace" not "metacity --replace".

[C de-Avillez (hggdh2)]

Given the stated, I am taking Evolution out, and assigning compiz as the package.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instuctions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

If there's no .crash report or apport don't take the crash, you may want to use the support tracker to figure it out what's going on in your installation, thanks.