Ubuntu LIVECD kernel panic

Bug #1778222 reported by k4lmcisme
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

I’ve encounter a problem, not sure if it’s a bug or an intentional change to the Linux kernel. I normally don’t mess with the kernel as suggested by many on the Internet. But with new releases of Linux Mint 19.0 or Ubuntu 18.04 out, I decided to try them with the new LiveCD’s. With Ubuntu now using Gnome, I decided to give the LiveCD for 18.04 a try since I haven’t used Ubuntu since Unity, but then ‘Bamm’ the boot of the LiveCD locks up with a kernel panic.

So I tried the Linux Mint 19.0 LiveCD and had the same failure. Looking further at the problem I started installing different kernels in my Linux Mint 18.3 system. I found that my system will operate with different kernels up to an including 4.11. When I tried kernels 4.13 or 4.15 both failed to boot with the same kernel panic. Everything locks up and I have to do a power off, power on operation to recover. So kernel 4.11 is the last one I can use. I found that the LiveCD’s both use kernel 4.15 which does not work on my system.

I have included a picture of the screen when the boot fails. Would like to use the latest versions but the kernel problem prevents me from doing so.

This is my uname data: uname -a
Linux 4.11.0-14-generic #20~16.04.1-Ubuntu SMP Wed Aug 9 09:06:22 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

I have the dmidecode data and the lspci data if needed for kernel 4.11.(From a good boot)

With further testing I have found that, Linux Mint 19.0 LiveCD (in compatibility mode) or Ubuntu 18.04 LiveCD with the ‘noacpi’ option, will both boot into a usable live operating system. I’m afraid though that if I installed either to my hard drive that neither would boot. I would like to have help resolving this problem so I can continue to use Linux. Thanks!

Ps.there are no newer bios updates for my computer.

Revision history for this message
k4lmcisme (k4lmcisme) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1778222

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: artful
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

The kernel version is 4.13, which is used in 17.10 but not 18.04.

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

When this problem occurs you cannot get to the terminal or anything else. everything is locked up. You have to power the machine down. If anything is logged I don't know how to get to it with the system locked up.

It will boot with 'noacpi' option. But under that condition no errors are apparent.

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Today I installed VirtualBox 5.2.12 on windows 7 pro.

I found that both Ubuntu 18.04 LiveCD and Linux Mint 19.0 LiveCD will boot and load in the virtual machine with no kernel panic message. Same physical machine, same bios.

Neither disk will boot standalone on my system without the kernel panic message shown in the attachment.

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Comparing differences between kernels.
There are differences in the way kernel 4.11 and kernel 4.15 handle 'ACPI'.

Wonder if this could be the cause of the kernel panic in kernel version 4.15?

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc2

Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Upgraded to kernel 4.17.3 using ukuu. System still fails to boot. Gets the same kernel panic and locks up.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
k4lmcisme (k4lmcisme) wrote :

I went back and installed kernel 4.12.14 and it works fine so something definitely changed in kernel 4.13 that keeps my machine from booting. Attached is my CPU information,

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Additional information

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Additional info

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Additional information

Revision history for this message
k4lmcisme (k4lmcisme) wrote :

Closing this . Since it is becoming clear that Linux is abandoning it's original fan base of older hardware and moving on, as it should, I don't love it enough to go out and buy new hardware since Windows stills run fine on my old stuff.

Brad Figg (brad-figg)
tags: added: cscc
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