Kindle Fire not detected on Windows 10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
calibre |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
Calibre usually fails to detect my son's Kindle Fire as suitable for management. The Fire shows up as "This PC\Fire", a device or drive, in Windows 10 File Explorer. It is not listed under "Ignored Devices" in Calibre. Also, I don't know why there isn't an icon or menu to browse connected devices. In the debug log below, my son's Amazon Fire (password locked) is detected under MTP_DEVICE, but then ignored as "Not a suitable MTP device". Calibre is mistaken there. Amazon Kindle Fire is indeed a suitable device, please support it when you detect it.
calibre 3.26.1 embedded-python: True is64bit: False
Windows-
32bit process running on 64bit windows
('Windows', '10', '10.0.17134')
Python 2.7.12+
Windows: ('10', '10.0.17134', 'SP0', u'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(
… <snip> … ,
USBDevice(
No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\
MTP device: \\?\usb#
{'device_version': u'1.0',
'friendly_name': u'',
'has_bulk_
'has_storage': True,
'manufacturer_
'model_name': u'Fire',
'protocol': u'MTP: 1.00',
'serial_number': u'G0K0H40460530
'storage': [],
'type': 'media player'}
Not a suitable MTP device, ignoring
No suitable MTP devices found
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{EE27AA40-
No device is connected
Looking for devices...
Devices possibly connected: None
That device is reporting it has no storage available, which is why calibre refuses to connect to it.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing
it. If neither of those work, then a reset of the device should fix it.
status fixreleased