Touchpad not detected

Bug #1777145 reported by Leifa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

The touchpad on my laptop is not working at all, i.e. moving the cursor, clicking, scrolling doesn't work. Using Windows, it works. An external mouse also works. I followed this description (https://wiki.ubuntu.com/DebuggingTouchpadDetection) which lead me to file this bug report here.

Laptop Model:

Lenovo V330-14IKB
Model Name: 81B0
S/N: MP1D0PVX
MTM: 81B0004RGE
MO: MPNXB811601Q

Ubuntu Version: 18.04 LTS
Ubuntu 4.15.0-23.25-generic 4.15.18

The touchpad has never worked from the beginning and seems to be not detected. I will attach the outputs of

- dmesg
- /proc/bus/input/devices
- cat /proc/version_signature > version.log
- sudo lspci -vnvn > lspci-vnvn.log

Revision history for this message
Leifa (leif-s-o) wrote :
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Leifa (leif-s-o) wrote :
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Leifa (leif-s-o) wrote :
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Leifa (leif-s-o) wrote :
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Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: bionic
Revision history for this message
Leifa (leif-s-o) wrote :

Ok, I don't have much knowledge about what is going on, but after some research I found that the following line in the dmesg could be related to the issue:

[ 3.139131] i2c_hid i2c-ELAN0612:01: i2c-ELAN0612:01 supply vdd not found, using dummy regulator

Also, there was a commit in the linux code recently, for the kernel release 4.18:

https://github.com/torvalds/linux/commit/e6e7e9cd8eed0e18217c899843bffbe8c7dae564

Does this fix the bug?

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc1

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Leifa (leif-s-o) wrote :

I tried the new kernel as you said, the touchpad works perfectly there. Thank you!

tags: added: kernel-fixed-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Dirk (dirk007) wrote :

Hello,

i have the same problem with Lenovo Ideapad 330 15ARR

[ 2.772650] i2c_hid i2c-ELAN061E:00: i2c-ELAN061E:00 supply vdd not found, using dummy regulator
[ 2.774310] i2c_hid i2c-ELAN061E:00: Linked as a consumer to regulator.0
[ 2.776725] i2c_hid i2c-ELAN061E:00: i2c-ELAN061E:00 supply vddl not found, using dummy regulator

should i open e new bug report or can everyone add the device to?

Thanks in advance
Dirk

Brad Figg (brad-figg)
tags: added: cscc
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