Ubuntu
linux package

Ubuntu 18.04 Bluetooth Crash

Bug #1775443 reported by Curtis
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

I am having trouble with the bluetooth connection between the laptop and my Logitech MX Master wireless mouse. The computer will lose connection with the mouse multiple times per day. When this happens, the bluetooth icon in the upper right-hand corner of the screen disappears. Checking the Bluetooth system preference panel, Bluetooth is turned off. I can toggle the switch to "on" but bluetooth remains off. Neither restarting the computer nor power cycling the computer bring bluetooth back. $ sudo service bluetooth restart also doesn't work. The only way I have found to renable bluetooth is:

1. reboot
2. disable bluetooth in BIOS
3. reboot
4. enable bluetooth in BIOS
5. reboot

Also, I was running Ubuntu 16.04 until this past Friday. I experienced this problem under 16.04 but it happened much less frequently (once every couple weeks or so). I upgraded to 18.04 ahead of 18.04.1 in hopes that a newer kernel/driver would work better with my brand new hardware. Now, under 18.04, bluetooth is crashing multiple times per day.

Here's the output of `grep blue /var/log/syslog`:
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:dev_class_changed_callback() Class: 0x000000
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:new_settings_callback() Settings: 0x00000ada
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:settings_changed() Changed settings: 0x00000001
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:cancel_passive_scanning()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_remove_connection()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_remove_connection()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_stop() adapter /org/bluez/hci0 has been disabled
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:att_disconnected_cb()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:att_disconnected_cb() Software caused connection abort (103)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed: connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed: disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed: connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed: disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed: connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed: disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed: connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: attrib/gattrib.c:g_attrib_unref() 0x565278add490: g_attrib_unref=1
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed: disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:btd_gatt_client_disconnected() Device disconnected. Cleaning up.
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: attrib/gattrib.c:g_attrib_unref() 0x565278add490: g_attrib_unref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:index_removed() index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_unregister() Unregister path: /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_remove() Removing adapter /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:device_remove() Removing device /org/bluez/hci0/dev_F9_9B_77_D9_08_61
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed: disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/battery/battery.c:batt_remove() BATT profile remove (F9:9B:77:D9:08:61)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:btd_service_unref() 0x565278ad2320: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed: disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:btd_service_unref() 0x565278ad2230: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed: disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/gap/gas.c:gap_remove() GAP profile remove (F9:9B:77:D9:08:61)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:btd_service_unref() 0x565278adce30: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed: disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:btd_service_unref() 0x565278adc150: ref=1
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/input/hog.c:hog_remove() path /org/bluez/hci0/dev_F9_9B_77_D9_08_61
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:btd_service_unref() 0x565278adc150: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:btd_device_unref() Freeing device /org/bluez/hci0/dev_F9_9B_77_D9_08_61
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_service() Removing GATT service: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service0008
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service0008/char0009
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_descriptor() Removing GATT descriptor: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service0008/char0009/desc000b
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_service() Removing GATT service: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char000d
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char000f
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0011
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0013
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0015
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0017
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0019
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_service() Removing GATT service: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service003f
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_characteristic() Removing GATT characteristic: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service003f/char0040
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/gatt-client.c:unregister_descriptor() Removing GATT descriptor: /org/bluez/hci0/dev_F9_9B_77_D9_08_61/service003f/char0040/desc0042
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:device_free() 0x565278adc490
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: plugins/hostname.c:hostname_remove()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/a2dp.c:media_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/media.c:release_endpoint() sender=:1.452 path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid() sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/sdpd-service.c:remove_record_from_server() Removing record with handle 0x10003
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/media.c:release_endpoint() sender=:1.452 path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: Endpoint unregistered: sender=:1.452 path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/media.c:media_endpoint_destroy() sender=:1.452 path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/avdtp.c:avdtp_unregister_sep() SEP 0x565278ade790 unregistered: type:0 codec:0 seid:1
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/media.c:release_endpoint() sender=:1.452 path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid() sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/sdpd-service.c:remove_record_from_server() Removing record with handle 0x10004
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/media.c:release_endpoint() sender=:1.452 path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: Endpoint unregistered: sender=:1.452 path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/media.c:media_endpoint_destroy() sender=:1.452 path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/avdtp.c:avdtp_unregister_sep() SEP 0x565278ae1c90 unregistered: type:1 codec:0 seid:2
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/profile.c:ext_adapter_remove() "Headset Voice gateway" removed
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid() sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/sdpd-service.c:remove_record_from_server() Removing record with handle 0x10005
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/a2dp.c:a2dp_source_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/a2dp.c:a2dp_sink_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/avrcp.c:avrcp_target_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid() sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/sdpd-service.c:remove_record_from_server() Removing record with handle 0x10002
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/audio/avrcp.c:avrcp_controller_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid() sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/sdpd-service.c:remove_record_from_server() Removing record with handle 0x10001
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/network/manager.c:nap_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/network/manager.c:gn_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/network/manager.c:panu_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: profiles/network/server.c:path_unregister() Unregistered interface org.bluez.NetworkServer1 on path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:btd_adapter_unref() Freeing adapter /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_free() 0x565278acdb00
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/rfkill.c:rfkill_event() RFKILL event idx 9 type 2 op 1 soft 0 hard 0
Jun 6 09:12:42 Precision-5520 systemd[1]: bluetooth.target: Unit not needed anymore. Stopping.

$ lsb_release -rd
Description: Ubuntu 18.04 LTS
Release: 18.04

$ apt-cache policy bluez
bluez:
  Installed: 5.48-0ubuntu3
  Candidate: 5.48-0ubuntu3
  Version table:
 *** 5.48-0ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
        100 /var/lib/dpkg/status

$ apt-cache policy blueman
blueman:
  Installed: 2.0.5-1ubuntu1
  Candidate: 2.0.5-1ubuntu1
  Version table:
 *** 2.0.5-1ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-22-generic 4.15.0-22.24
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Jun 6 10:48:07 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2018-01-12 (145 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed
UpgradeStatus: Upgraded to bionic on 2018-06-01 (4 days ago)
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cspencer 2416 F.... pulseaudio
CurrentDesktop: GNOME
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-01-12 (145 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. Precision 5520
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux-signed
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=602f267c-ef2b-4892-8b98-8dda563da166 ro acpi_rev_override quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-22-generic N/A
 linux-backports-modules-4.15.0-22-generic N/A
 linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-22-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-06-01 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/23/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.9.4
dmi.board.name: 06X96V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd04/23/2018:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn06X96V:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.sys.vendor: Dell Inc.

See original description
Revision history for this message
Curtis (cspan51) wrote :
Revision history for this message
Curtis (cspan51) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Curtis (cspan51) wrote : CRDA.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : IwConfig.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : Lspci.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : Lsusb.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : ProcModules.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : PulseList.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : RfKill.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : UdevDb.txt

apport information

Revision history for this message
Curtis (cspan51) wrote : WifiSyslog.txt

apport information

description: updated
Curtis (cspan51)
description: updated
Curtis (cspan51)
no longer affects: linux-signed (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Curtis (cspan51)
description: updated
Guido (mcnomad81)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17

Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Curtis (cspan51) wrote :

Sure thing. I've updated to 4.17.0-041700-generic and will post back early next week after testing. Thanks!

Revision history for this message
Curtis (cspan51) wrote :

After testing for the last week, the new kernel has not completely solved the problem, though bluetooth does crash less frequently (once every day or two instead of multiple times per day) when using the new kernel.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Laurent Dinclaux (dreadlox) wrote :

This issue drives me crazy

Revision history for this message
You-Sheng Yang (vicamo) wrote :

This seems to be a kernel/firmware issue, but the attached logs do not reveal much information when it occurs. I'll suggest you to:

1. try to capture the log with `apport` after the symptom happens again. If you're not the reporter, file a new bug instead.

2. please try new kernel from Focal or mainline[1], and/or linux-firmware package.

[1]: https://kernel.ubuntu.com/~kernel-ppa/mainline/

Revision history for this message
Curtis (cspan51) wrote :

Thanks for following up. I had forgotten about this bug as I haven't had trouble with this in probably 6 months or more. Other than installing software updates, I didn't do anything to fix it. But it seems to be resolved for me.

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