Virtual Machines fail to start - Any guest OS

Bug #1773642 reported by Jeb E.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-boxes (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

SEE THE BUG REPORT IN GNOME'S NEW GITLAB BUG TRACKER: https://gitlab.gnome.org/GNOME/gnome-boxes/issues/211

===============

Gnome Boxes is failing to start virtual machines. This has been occurring on this PC ever since Ubuntu 18.04 LTS was clean-installed. Ubuntu 17.10 worked fine when loading VMs in gnome-boxes.

===============

TROUBLESHOOTING LOG:
Broker URL: qemu+unix:///session
Domain: boxes-unknown
UUID: ca854dd0-792d-4bd0-a638-58e10cfefe82
Persistent: yes
Cpu time: 0
Memory: 3686410 KiB
Max memory: 8024288 KiB
CPUs: 4
State: GVIR_DOMAIN_STATE_SHUTOFF

Domain config:
------------------------------------------------------------
<domain type="kvm">
  <name>boxes-unknown</name>
  <uuid>ca854dd0-792d-4bd0-a638-58e10cfefe82</uuid>
  <title>neon-useredition-20180517-1021-amd64</title>
  <metadata>
    <boxes:gnome-boxes xmlns:boxes="https://wiki.gnome.org/Apps/Boxes">
      <os-state>installed</os-state>
      <media>/home/jeb/Desktop/neon-useredition-20180517-1021-amd64.iso</media>
    </boxes:gnome-boxes>
  </metadata>
  <memory unit="KiB">3686410</memory>
  <currentMemory unit="KiB">3686410</currentMemory>
  <vcpu placement="static">4</vcpu>
  <os>
    <type arch="x86_64" machine="pc-i440fx-bionic">hvm</type>
    <boot dev="hd"/>
  </os>
  <features>
    <acpi/>
    <apic/>
  </features>
  <cpu mode="custom" match="exact" check="partial">
    <model fallback="allow">Broadwell-noTSX</model>
    <topology sockets="1" cores="2" threads="2"/>
  </cpu>
  <clock offset="utc">
    <timer name="rtc" tickpolicy="catchup"/>
    <timer name="pit" tickpolicy="delay"/>
    <timer name="hpet" present="no"/>
  </clock>
  <on_poweroff>destroy</on_poweroff>
  <on_reboot>restart</on_reboot>
  <on_crash>destroy</on_crash>
  <pm>
    <suspend-to-mem enabled="no"/>
    <suspend-to-disk enabled="no"/>
  </pm>
  <devices>
    <emulator>/usr/bin/kvm-spice</emulator>
    <disk type="file" device="disk">
      <driver name="qemu" type="qcow2" cache="writeback"/>
      <source file="/home/jeb/.local/share/gnome-boxes/images/boxes-unknown"/>
      <target dev="hda" bus="ide"/>
      <address type="drive" controller="0" bus="0" target="0" unit="0"/>
    </disk>
    <disk type="file" device="cdrom">
      <driver name="qemu" type="raw"/>
      <source file="/home/jeb/Desktop/neon-useredition-20180517-1021-amd64.iso" startupPolicy="optional"/>
      <target dev="hdc" bus="ide"/>
      <readonly/>
      <address type="drive" controller="0" bus="1" target="0" unit="0"/>
    </disk>
    <controller type="usb" index="0" model="ich9-ehci1">
      <address type="pci" domain="0x0000" bus="0x00" slot="0x05" function="0x7"/>
    </controller>
    <controller type="usb" index="0" model="ich9-uhci1">
      <master startport="0"/>
      <address type="pci" domain="0x0000" bus="0x00" slot="0x05" function="0x0" multifunction="on"/>
    </controller>
    <controller type="usb" index="0" model="ich9-uhci2">
      <master startport="2"/>
      <address type="pci" domain="0x0000" bus="0x00" slot="0x05" function="0x1"/>
    </controller>
    <controller type="usb" index="0" model="ich9-uhci3">
      <master startport="4"/>
      <address type="pci" domain="0x0000" bus="0x00" slot="0x05" function="0x2"/>
    </controller>
    <controller type="pci" index="0" model="pci-root"/>
    <controller type="ide" index="0">
      <address type="pci" domain="0x0000" bus="0x00" slot="0x01" function="0x1"/>
    </controller>
    <controller type="virtio-serial" index="0">
      <address type="pci" domain="0x0000" bus="0x00" slot="0x06" function="0x0"/>
    </controller>
    <controller type="ccid" index="0">
      <address type="usb" bus="0" port="2"/>
    </controller>
    <interface type="user">
      <mac address="52:54:00:4c:09:b5"/>
      <model type="rtl8139"/>
      <address type="pci" domain="0x0000" bus="0x00" slot="0x03" function="0x0"/>
    </interface>
    <smartcard mode="passthrough" type="spicevmc">
      <address type="ccid" controller="0" slot="0"/>
    </smartcard>
    <serial type="pty">
      <target type="isa-serial" port="0">
        <model name="isa-serial"/>
      </target>
    </serial>
    <console type="pty">
      <target type="serial" port="0"/>
    </console>
    <channel type="spicevmc">
      <target type="virtio" name="com.redhat.spice.0"/>
      <address type="virtio-serial" controller="0" bus="0" port="1"/>
    </channel>
    <channel type="spiceport">
      <source channel="org.spice-space.webdav.0"/>
      <target type="virtio" name="org.spice-space.webdav.0"/>
      <address type="virtio-serial" controller="0" bus="0" port="2"/>
    </channel>
    <input type="tablet" bus="usb">
      <address type="usb" bus="0" port="3"/>
    </input>
    <input type="mouse" bus="usb">
      <address type="usb" bus="0" port="4"/>
    </input>
    <input type="keyboard" bus="usb">
      <address type="usb" bus="0" port="5"/>
    </input>
    <input type="mouse" bus="ps2"/>
    <input type="keyboard" bus="ps2"/>
    <graphics type="spice">
      <listen type="none"/>
      <image compression="off"/>
    </graphics>
    <sound model="ac97">
      <address type="pci" domain="0x0000" bus="0x00" slot="0x04" function="0x0"/>
    </sound>
    <video>
      <model type="qxl" ram="65536" vram="65536" vgamem="16384" heads="1" primary="yes"/>
      <address type="pci" domain="0x0000" bus="0x00" slot="0x02" function="0x0"/>
    </video>
    <redirdev bus="usb" type="spicevmc">
      <address type="usb" bus="0" port="6"/>
    </redirdev>
    <redirdev bus="usb" type="spicevmc">
      <address type="usb" bus="0" port="1.1"/>
    </redirdev>
    <redirdev bus="usb" type="spicevmc">
      <address type="usb" bus="0" port="1.2"/>
    </redirdev>
    <redirdev bus="usb" type="spicevmc">
      <address type="usb" bus="0" port="1.3"/>
    </redirdev>
    <hub type="usb">
      <address type="usb" bus="0" port="1"/>
    </hub>
    <memballoon model="virtio">
      <address type="pci" domain="0x0000" bus="0x00" slot="0x07" function="0x0"/>
    </memballoon>
  </devices>
</domain>
------------------------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-boxes 3.28.1-1
ProcVersionSignature: Ubuntu 4.15.0-22.24-lowlatency 4.15.17
Uname: Linux 4.15.0-22-lowlatency x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun May 27 07:17:25 2018
InstallationDate: Installed on 2018-05-01 (26 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-boxes
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jeb E. (jebeld17) wrote :
Revision history for this message
Jeb E. (jebeld17) wrote :

Plaintext Troubleshooting Log (UTF-8/Linux format)

description: updated
Changed in gnome-boxes (Ubuntu):
status: New → Confirmed
description: updated
Revision history for this message
Jeb E. (jebeld17) wrote :

This issue happens regardless of guest OS: Windows 10 and GNU/Linux confirmed giving this error.

Revision history for this message
Wes (wesinator) wrote :

Possible dupe of https://bugs.launchpad.net/ubuntu/+source/gnome-boxes/+bug/1759806

Try running sudo adduser <username> kvm

Revision history for this message
Jeremy Bícha (jbicha) wrote :

This is likely a duplicate so I'm marking it that way.

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