Update for Logitech Unifying Receiver offered but cannot be updated
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
fwupd (Ubuntu) |
Fix Released
|
Low
|
Unassigned | ||
Bionic |
Fix Released
|
Low
|
Unassigned | ||
Disco |
Won't Fix
|
Low
|
Unassigned | ||
Focal |
Fix Released
|
Low
|
Unassigned |
Bug Description
What happens:
I'm using a Logitech M525 mouse and occasionally I'm offered an update for it (see the attachment). But when I click "Update" I just get a message "Unable to update "Logitech Unifying Receiver: device ID [hash] was not found". I have the receiver connected.
What should happen:
Obviously it should be possible to update the device. Another option is to not offer the update at all.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-software 3.28.1-0ubuntu4
ProcVersionSign
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri May 25 09:12:07 2018
InstallationDate: Installed on 2018-04-17 (37 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180416)
InstalledPlugins:
gnome-
gnome-
gnome-
PackageArchitec
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
affects: | gnome-software (Ubuntu) → fwupd (Ubuntu) |
Changed in fwupd (Ubuntu Disco): | |
status: | Triaged → Won't Fix |
would you please try from the command line tool?
# fwupdmgr get-devices
# fwupdmgr update
Hopefully it will be more informative on the problem happening.