Installed the discord snap and gnome shell crashed

Bug #1770721 reported by Will Cooke
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I did a snap install discord, and as snapd was setting things up gnome-shell crashed.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri May 11 19:12:57 2018
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'command-history' redacted by apport
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'clock-show-date' b'true'
InstallationDate: Installed on 2017-08-01 (282 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to bionic on 2018-04-27 (14 days ago)

Revision history for this message
Will Cooke (willcooke) wrote :
Revision history for this message
Will Cooke (willcooke) wrote :

And it crashed again when I uninstalled it.

Revision history for this message
Will Cooke (willcooke) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I can't see anything familiar about this crash yet, so please forgive me and try the *new* standard response :)

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your bug report is missing crash details. In order to debug a crash we will need a crash report. To create one, please follow these steps:

1. If you are not running a future development release of Ubuntu then apply the workaround from bug 994921.
2. If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport.
3. If the crash is in Xorg then uncomment this option from /etc/gdm3/custom.conf:
   # Additionally lets the X server dump core if it crashes
   #Enable=true
4. Reboot.
5. Reproduce the crash.
6. Look in /var/crash for crash files and when found, run:
   ubuntu-bug /var/crash/YOURFILE.crash
7. Add a comment here telling us the ID of the new bug that was created in step 6.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments, and doing so is also a security risk for yourself.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Will Cooke (willcooke) wrote :

Seems to be working fine now.

Changed in gnome-shell (Ubuntu):
status: Incomplete → Invalid
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