18.04 upgrade not working

Bug #1770311 reported by Gaurav Agarwal
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am currently into version ubuntu 16.04, somehow I got to know about the new release 18.04 and I can directly upgrade it through software updater tool. I did that, the tool even showed that you have 18.04 update available. I started the update, everything went fine, I did what it asked me to do, it took time and everything went fine, then after restart I found no changes to my computer, I then checked with about this computer information in PC, it showed as 16.04 version only, that means no upgrade, but when I tried to again check update with the software updater tool, It showed that my software is up to date.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.17
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu May 10 09:24:59 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2017-12-18 (143 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to bionic on 2018-05-10 (0 days ago)
VarLogDistupgradeTermlog:

mtime.conffile..etc.update-manager.release-upgrades: 2018-05-09T17:22:30.128777

Revision history for this message
Gaurav Agarwal (gauravbagarwal) wrote :
tags: added: artful2bionic
Revision history for this message
dino99 (9d9) wrote :

You have some broken packages: https://launchpadlibrarian.net/369595119/VarLogDistupgradeAptlog.txt

and you have installed non ubuntu genuine packages (seen some from debian for example); so the first step is to made your install a pure ubuntu one, and downgrade version when required.

Otherwise optin for a fresh install.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Incomplete
Revision history for this message
Brian Murray (brian-murray) wrote :

Where are you seeing information that indicates you are running "Ubuntu 16.04"? Could you include a screenshot of that information?

The data gathered by apport indicates that you are running Ubuntu 18.04.

Revision history for this message
Gaurav Agarwal (gauravbagarwal) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Using "cat /etc/os-release" in a terminal would be another way to check. That information panel seems to be wrong.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-release-upgrader (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntu-release-upgrader (Ubuntu):
status: Incomplete → Expired
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