Radeon HD 3450 acceleration not working

[Joshua Joseph Cogliati]

The Radeon HD 3450 acceleration support does not work.

In the dmesg is the information:
[ 13.892364] [drm:r600_ring_test [radeon]] *ERROR* radeon: ring 0 test failed (scratch(0x8504)=0xCAFEDEAD)
[ 13.892476] radeon 0000:02:00.0: disabling GPU acceleration

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-generic 4.15.0.20.23
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1645 F.... pulseaudio
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Sun May 6 22:28:53 2018
IwConfig:
 enp0s20 no wireless extensions.

 lo no wireless extensions.
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
 Bus 001 Device 002: ID 154b:005b PNY Flash Drive
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System manufacturer System Product Name
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-20-generic N/A
 linux-backports-modules-4.15.0-20-generic N/A
 linux-firmware 1.173
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/21/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2NPV-VM ACPI BIOS Revision 1001
dmi.board.name: M2NPV-VM
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 1.xx
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NPV-VMACPIBIOSRevision1001:bd06/21/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTekComputerINC.:rnM2NPV-VM:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc4

[Joshua Joseph Cogliati (jrincayc)]

On:
Linux mouse 4.17.0-041700rc4-generic #201805070430 SMP Mon May 7 04:31:46 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
I still get
[ 4.007419] [drm:r600_ring_test [radeon]] *ERROR* radeon: ring 0 test failed (scratch(0x8504)=0xCAFEDEAD)
[ 4.007433] radeon 0000:02:00.0: disabling GPU acceleration

[Joshua Joseph Cogliati (jrincayc)]

This bug also existed with Ubuntu 16.04 in kernel 4.4.0-96-generic

[Kai-Heng Feng (kaihengfeng)]

Please file an upstream bug at https://bugs.freedesktop.org/
Product: DRI
Component: DRM/radeon

[Josh Cogliati (jjcogliati-r1)]

Created attachment 139483
full dmesg

The Radeon HD 3450 acceleration support does not work on my computer.

uname -a:
Linux mouse 4.17.0-041700rc4-generic #201805070430 SMP Mon May 7 04:31:46 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

In the dmesg I get:

[ 4.007419] [drm:r600_ring_test [radeon]] *ERROR* radeon: ring 0 test failed (scratch(0x8504)=0xCAFEDEAD)
[ 4.007433] radeon 0000:02:00.0: disabling GPU acceleration

[Alexdeucher (alexdeucher)]

Does it work properly if you remove the nouveau card or switch the slots?

[Josh Cogliati (jjcogliati-r1)]

The other video card is integrated into the motherboard, and the disabling the integrated video with bios causes the boot to fail.

I could try the video card in a different computer, but that computer would have to be booted from usb since I don't want to change its os.

Would a dmesg.txt from a different computer with the same video card with say a 4.15 kernel be useful?

[Josh Cogliati (jjcogliati-r1)]

Created attachment 139777
dmesg from different motherboard

I tried it on a different computer. I don't get the acceleration error, instead I get errors like:
[drm:radeon_dvi_detect [radeon]] *ERROR* HDMI-A-1: probed a monitor but no|invalid EDID

which is odd, since there no HDMI connection on the card.

[mirh (mirh)]

Phoronix also reported 4870 not to work on 4.17.

Could you try some previous kernel version?

[Martin-peres-n (martin-peres-n)]

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/drm/amd/issues/850.