package virtualbox-ext-pack 5.2.10-3 failed to install/upgrade: installed virtualbox-ext-pack package post-installation script subprocess returned error exit status 1

Bug #1768546 reported by A Khan
118
This bug affects 26 people
Affects Status Importance Assigned to Milestone
indicator-virtualbox
New
Undecided
Unassigned
virtualbox-ext-pack (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

# apt install virtualbox-ext-pack
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libpython-stdlib python-minimal python2.7 python2.7-minimal
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed:
  virtualbox-ext-pack
0 upgraded, 1 newly installed, 0 to remove and 2 not upgraded.
Need to get 10.1 kB of archives.
After this operation, 128 kB of additional disk space will be used.
Get:1 http://mirrors.nayatel.com/ubuntu bionic/multiverse amd64 virtualbox-ext-pack all 5.2.10-3 [10.1 kB]
Fetched 10.1 kB in 0s (745 kB/s)
Preconfiguring packages ...
Selecting previously unselected package virtualbox-ext-pack.
(Reading database ... 178216 files and directories currently installed.)
Preparing to unpack .../virtualbox-ext-pack_5.2.10-3_all.deb ...
License has already been accepted.
Unpacking virtualbox-ext-pack (5.2.10-3) ...
Setting up virtualbox-ext-pack (5.2.10-3) ...
virtualbox-ext-pack: downloading: http://download.virtualbox.org/virtualbox/5.2.10/Oracle_VM_VirtualBox_Extension_Pack-5.2.10.vbox-extpack
The file will be downloaded into /usr/share/virtualbox-ext-pack
Hash mismatch Oracle_VM_VirtualBox_Extension_Pack-5.2.10.vbox-extpack: expected 8c31bc1d0337e6668e0d9140defc6deaf265087f855783dd09b873a064a70703, or wrong accept-license key
dpkg: error processing package virtualbox-ext-pack (--configure):
 installed virtualbox-ext-pack package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 virtualbox-ext-pack
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: virtualbox-ext-pack 5.2.10-3
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7
AptOrdering:
 virtualbox-ext-pack:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
Date: Wed May 2 18:44:41 2018
ErrorMessage: installed virtualbox-ext-pack package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2018-04-29 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-3
PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
RelatedPackageVersions:
 dpkg 1.19.0.5ubuntu2
 apt 1.6.1
SourcePackage: virtualbox-ext-pack
Title: package virtualbox-ext-pack 5.2.10-3 failed to install/upgrade: installed virtualbox-ext-pack package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
A Khan (a-ad6in-g) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in virtualbox-ext-pack (Ubuntu):
status: New → Confirmed
Revision history for this message
Jorge Jamhour (jorge-jamhour) wrote :

Fiz o download do Oracle VM VirtualBox Extension Pack diretamente do site e o pacote foi instalado corretamente.

I downloaded the Oracle VM VirtualBox Extension Pack directly from the website and the package was installed correctly.

Revision history for this message
satya (satya12) wrote :

satya@satya-VirtualBox:~$ sudo apt-get install virtualbox virtualbox-ext-pack
Reading package lists... Done
Building dependency tree
Reading state information... Done
virtualbox is already the newest version (5.2.10-dfsg-6).
The following NEW packages will be installed:
  virtualbox-ext-pack
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/10.1 kB of archives.
After this operation, 128 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Preconfiguring packages ...
Selecting previously unselected package virtualbox-ext-pack.
(Reading database ... 131741 files and directories currently installed.)
Preparing to unpack .../virtualbox-ext-pack_5.2.10-3_all.deb ...
License has already been accepted.
Unpacking virtualbox-ext-pack (5.2.10-3) ...
Setting up virtualbox-ext-pack (5.2.10-3) ...
virtualbox-ext-pack: downloading: http://download.virtualbox.org/virtualbox/5.2.10/Oracle_VM_VirtualBox_Extension_Pack-5.2.10.vbox-extpack
The file will be downloaded into /usr/share/virtualbox-ext-pack
Hash mismatch Oracle_VM_VirtualBox_Extension_Pack-5.2.10.vbox-extpack: expected 8c31bc1d0337e6668e0d9140defc6deaf265087f855783dd09b873a064a70703, or wrong accept-license key
dpkg: error processing package virtualbox-ext-pack (--configure):
 installed virtualbox-ext-pack package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 virtualbox-ext-pack
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
tweaksource (brett-brettplanet) wrote :

I downloaded the Oracle VM VirtualBox Extension Pack directly from the website and the package was installed correctly.

Revision history for this message
Ruslan Gainutdinov (ruslanfg) wrote :

Hello, I am having the same as satya error

Hash mismatch Oracle_VM_VirtualBox_Extension_Pack-5.2.10.vbox-extpack: expected 8c31bc1d0337e6668e0d9140defc6deaf265087f855783dd09b873a064a70703, or wrong accept-license key

Revision history for this message
Kasey Erickson (kasey-erickson) wrote :

I did the same as tweaksource to get around the issue: installing extention pack from Oracle website. It all works now except when doing update/upgrades to system the error is displayed.

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