when I click "install" nothing happens

Bug #1767908 reported by igor Cerqueira
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Expired
High
Unassigned

Bug Description

I can't install apps (.deb) correctly with Ubuntu Software, when I click "install" nothing happens, but some minutes later the app appears already installed in my applications list.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.28.1-0ubuntu4
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 29 22:04:04 2018
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2018-04-29 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.28.1-0ubuntu4
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
igor Cerqueira (oigorwebs) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Does it happen all the time/with any deb? Could you look if there is anything printing in the journalctl logs about that?

Changed in gnome-software (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
igor Cerqueira (oigorwebs) wrote :

It just happened with team viewer and google chrome, but It worked normally with Skype (.deb).
I noticed It also happens with any app from Ubuntu Software, not just with ".deb"

Step 1
Just click "install" in any app from Ubuntu Software.

Step 2
Back to the previous menu "ALL"(home screen) - Note: Do it before the end of installation of any app from Ubuntu Software.

Step 3
Open the app page on Ubuntu Software.

Note: Don't close Ubuntu Software during these steps, It will show to you the icon "Install" again, but you'll notice the app appears installed in your applications list.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you include the journal log or look if you stop gnome-software & start it again from a command line then if it prints out errors/warnings?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-software (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-software (Ubuntu):
status: Incomplete → Expired
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