Crash low-graphics mode

Bug #1766307 reported by Rogério Nunes Wolff
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Since friday, 4/20/2018, when I did an upgrade in Ubuntu, I receive an error message:

    The system is running in low-graphics mode

    Your screen, graphics cards, and input device settings could not be detected correctly. You will need to configure these yourself.

Then, using tab key, I press OK, then I choose try the default, and everything works fine after this. But this is very annoying.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-39-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Apr 23 13:54:49 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 nvidia-304, 304.135, 4.13.0-38-generic, x86_64: installed
 nvidia-304, 304.135, 4.13.0-39-generic, x86_64: installed
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] 2nd Generation Core Processor Family Integrated Graphics Controller [1462:7788]
InstallationDate: Installed on 2017-09-14 (221 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 002 Device 003: ID 04b3:310c IBM Corp. Wheel Mouse
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MSI MS-7788
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-39-generic root=UUID=2f8e3cb0-6af1-44b7-b3fa-ea29171c708d ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-P31 (G3) (MS-7788)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.3:bd01/18/2012:svnMSI:pnMS-7788:pvr1.0:rvnMSI:rnH61M-P31(G3)(MS-7788):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7788
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Apr 23 12:51:59 2018
xserver.configfile: default
xserver.devices:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.5-0ubuntu2~16.04.1

Revision history for this message
Rogério Nunes Wolff (rogeriowolff) wrote :
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Dave Goldsbrough (daveg-k) wrote :

Appears to be a duplicate of https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1764087 which has not yet been confirmed.

Revision history for this message
Rogério Nunes Wolff (rogeriowolff) wrote :

I've updated my Ubuntu every day and this bug continues.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg-server (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Rogério Nunes Wolff (rogeriowolff) wrote :

This bug affected only Ubuntu 16.04. After I switched to Ubuntu 20.04 and 22.04, the problem disappeared.

Revision history for this message
Paul White (paulw2u) wrote :

Thanks for your reply.
Will close as fixed in later releases of Ubuntu.

Changed in xorg-server (Ubuntu):
status: Incomplete → Fix Released
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