boot up hangs on a blank scrIeen

Bug #1766073 reported by Hank Zimmerman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mutter (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have had booting problems shortly after upgrading to V. 17. I can get the machine to boot using F2. Once I get the desktop, everything works fine. Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16
Uname: Linux 4.13.0-38-generic i686
.tmp.unity_support_test.1:

ApportVersion: 2.20.7-0ubuntu3.8
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Apr 22 07:08:17 2018
DistUpgraded: 2018-04-04 22:30:53,199 DEBUG icon theme changed, re-reading
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus: i915-4.6.3-4.4.0, 1: added
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Mobile GM965/GL960 Integrated Graphics Controller (primary) [1025:011e]
   Subsystem: Acer Incorporated [ALI] Mobile GM965/GL960 Integrated Graphics Controller (secondary) [1025:011e]
InstallationDate: Installed on 2016-08-02 (627 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release i386 (20160719)
MachineType: Acer Aspire 5720
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic root=UUID=e4631648-f8d1-4d71-af95-43fe3ed0cef7 ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to artful on 2018-04-05 (17 days ago)
dmi.bios.date: 11/09/2007
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Nettiling
dmi.board.vendor: Acer
dmi.board.version: V1.21
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd11/09/2007:svnAcer:pnAspire5720:pvrV1.21:rvnAcer:rnNettiling:rvrV1.21:cvnAcer:ct1:cvrV1.21:
dmi.product.family: None
dmi.product.name: Aspire 5720
dmi.product.version: V1.21
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Sun Apr 22 07:06:00 2018
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.5-0ubuntu2

Revision history for this message
Hank Zimmerman (hankz-deactivatedaccount) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1727356, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

affects: xorg (Ubuntu) → mutter (Ubuntu)
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