18.04 installer crashed on grub uefi install

Bug #1765562 reported by Mitch Rybczynski
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

basic install of 18.04 beta 2 from USB stick onto uefi? mediapc - exits on grub install step with some failure.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.4
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
CasperVersion: 1.392
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 19 20:23:38 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
ProcEnviron:
 LANGUAGE=en_CA.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mitch Rybczynski (mitchrybczynski) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub-installer (Ubuntu):
status: New → Confirmed
Revision history for this message
Phillip Susi (psusi) wrote :

Your disk is currently partitioned to boot in bios mode, but you booted the installer in EFI mode. You either need to boot the installer in bios mode, or partition the disk using GPT and set up an EFI system partition to install in EFI mode. This will be done for you if you choose the "use entire disk" guided install option.

Changed in grub-installer (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Mitch Rybczynski (mitchrybczynski) wrote :

That is an excellent analysis of the root cause, however, the actual bug is that the installer will EXIT INSTALLATION with no obvious cause when this condition is present.

That is a bug, and a bad one at that, because it prevents your product from being installed at all. For someone who presumably wants to use your product.

Closing bugs like this as invalid is a very good way to keep your product out of the hands of users. Which may be what you want. Good luck to you.

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